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By Nicki Graham
Cendyn
Senior Marketing & Communications Manager
Posted: 07/18/2017
As we continue to see technology enhancements in every industry, one theme rings true throughout - the continued advancements in automated and learned technology. In the hospitality industry we have learnt that by understanding more about guests' wants, interests and needs, we have a greater ability to predict their behavior and provide them with the most personalised and unique stay. Guestfolio, the CRM platform built for the independent and boutique hotelier, has just launched it's latest feature that uses this automation to learn more about guests through every interaction from the hotel.
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By Piers Hughes
Cendyn
Chief Information Officer
Posted: 07/17/2017
As the most connected customer relationship management (CRM) solution in the hospitality industry, Cendyn works hard to continue to innovate, evolve and partner with other leaders in the industry. Piers Hughes, Cendyn’s Chief Information Officer shares his insights with us on how those integrations lay the foundations to data insight for CRM and how they enable Cendyn to continue to evolve alongside the changing landscape of the hospitality industry. 
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By Michael Bennett
Cendyn
SVP, Global Marketing + Business Development
Posted: 06/22/2017
Guest blog Q&A feature with John McAuliffe from WebCanada and Cendyn SVP Michael Bennett: A strong believer that creative marketing is only successful when held accountable to the results it produces, webcanada thought it would be interesting to get Michael's take on what hotel digital marketers should focus on today. 
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By Nicki Graham
Cendyn
Senior Marketing & Communications Manager
Posted: 06/21/2017
Lover of travelling, Laura Raso, Guestfolio's Office Manager shares with us her favorite aspects of travel on the many trips and adventures she goes on living in Whistler, British Columbia, Canada.
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By Audrey Theroux
Cendyn
Posted: 05/05/2017
Dislike the journey, but love the destination? Cendyn’s Senior Marketing & Communications Manager, Nicola Graham, shows us how the frustrations every world traveler deals with is all worth it in the end. See her secrets and stories to making the best of every situation. 
You never get a second chance to make a first impression!   That phrase may be wildly overused but frankly, it’s very true. Think about a person’s handshake or phone demeanor. Do they sound like they’re smiling through the phone? Do they make good eye contact? Do they respond to your questions promptly with well thought out responses? If you answered ‘yes’ to each of these, you’ll agree that they convey a strong personal image and instill a sense of confidence.