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10 questions to ask before investing in a hotel CRM

An easy guide to benchmarking CRM solutions for hotels + resorts


Benchmarking hotel CRM solutions can be a challenging task in the current CRM vendor landscape. Our guide will help you ask the right questions during the consideration and due diligence phases of a possible CRM solution, allowing you to assess vendor competency and ability to lead a hotel implementation to completion.

In this guide you will find:

  • 10 questions you need to ask a prospective hotel CRM vendor
  • The type of answers you should expect from a qualified vendor
  • A summary check list