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By Delano Williams
Cendyn
Sales Development Representative
Posted: 12/14/2017
We are the foot soldiers on the front lines looking for opportunities to connect potential clients with Cendyn.   
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By John Seaton
Cendyn
Managing Director, EMEA & APAC
Posted: 12/07/2017
The evolving nature of the guest experience and keeping up with guests’ needs and expectations is a huge focus for the hospitality industry at the moment. For a hotel, managing the customer relationship is one of the most critical elements of gaining and increasing loyalty, and yet can be the most difficult for hotels to master, as customers interact with them via a burgeoning number of contact points: email, mobile, social media, at the front desk and throughout the hotel property. 
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By Abigail Leon
Cendyn
Posted: 12/01/2017
I coordinate about 70 to 100 trade shows a year that our sales representatives attend, speak at or exhibit with to engage with current and prospective clients.  I do everything from setting up travel arrangements, planning VIP events to filling out electrical forms.  
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By Casey Munck
Cendyn
Marketing Manager
Posted: 11/21/2017
Artificial intelligence is enabling the hotel industry to do incredible things. From creating hyper personalized guest experiences to identifying unrecognized revenue opportunities, AI empowers innovation and growth by distilling information and deducing patterns into actionable insights. 
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By Xundong Ding
Cendyn
Chief Technology Officer
Posted: 11/14/2017
The hospitality industry caters to millions of people daily. It is a data rich field capturing massive volumes of information, all generated from different systems like bookings, POS, PMS and loyalty. 
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By Casey Munck
Cendyn
Marketing Manager
Posted: 11/09/2017
“With Cendyn, we see direct, bottom line improvement to our CRM efforts and ability to nurture a repeat client base.” 
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By Rachael Ponzan
Cendyn
Director of Key Accounts.
Posted: 11/01/2017
One of the most important services we provide for hotels at Cendyn is preparing a yearly digital marketing plan and budget. The whole process includes a significant amount of data, analytics, and research – so it is important to start early. During this process, we always consider several important factors ... 
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By Olga Peddie
Cendyn
Sr. VP, Client Strategy & Success
Posted: 10/27/2017
Olga is our Senior Vice President of Client Strategy & Success. See why Hotel Przystan in Olsztyn is close to her heart and travel rituals for staying happy and healthy. 
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By Chris Bram
Cendyn
Associate VP of CRM Product Services
Posted: 10/25/2017
Emails are the first contact, and often the last contact, guests have with their hotel. The impact is the same as what you want them to see when they enter your front door. But that impact won’t happen if your emails don’t get opened and your click-through rate isn’t where it should be. Here are 10 tips to keep your emails from getting lost in a crowded inbox.
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By Casey Munck
Cendyn
Marketing Manager
Posted: 10/19/2017
Rodd is our Vice President of Sales Development and Events. He shares his travel adventures, including a wardrobe rescue mission in Kuala Lumpur, seaplane rides in Vancouver and seeing America from the backseat of a crowded station wagon. 
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