Cendyn Loader Icon Loading in progress..

Skip Navigation
Avatar
By John Seaton
Cendyn
Managing Director, EMEA & APAC
Posted: 12/07/2017
The evolving nature of the guest experience and keeping up with guests’ needs and expectations is a huge focus for the hospitality industry at the moment. For a hotel, managing the customer relationship is one of the most critical elements of gaining and increasing loyalty, and yet can be the most difficult for hotels to master, as customers interact with them via a burgeoning number of contact points: email, mobile, social media, at the front desk and throughout the hotel property. 
Avatar
By Nicki Graham
Cendyn
Senior Marketing & Communications Manager
Posted: 10/18/2017
Who is staying in your hotel? Why are they staying at your hotel? What led them to book your hotel over the one down the road? It’s a hotel marketer’s job to know the answers to all of these questions, and now’s the right time to be asking yourself them. As we all prepare and plan for 2018, making assumptions or asking your staff isn’t the right way to get the answers. Your data is. And now is the right time to be looking at it. It will give you the intelligence you need to plan for and deliver targeted, relevant, personalized messages to your target guests, resulting in better conversions.
Avatar
By Piers Hughes
Cendyn
Chief Information Officer
Posted: 07/17/2017
How they enable Cendyn to continue to evolve alongside the changing landscape of the hospitality industry. 
Avatar
By Robert Schimmel
Cendyn
Director of Product Management
Posted: 02/27/2017
We sat down with this coder turned executive to see how he innovates daily with his team.