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By Nicki Graham
Cendyn
Senior Marketing & Communications Manager
Posted: 10/18/2017
Who is staying in your hotel? Why are they staying at your hotel? What led them to book your hotel over the one down the road? It’s a hotel marketer’s job to know the answers to all of these questions, and now’s the right time to be asking yourself them. As we all prepare and plan for 2018, making assumptions or asking your staff isn’t the right way to get the answers. Your data is. And now is the right time to be looking at it. It will give you the intelligence you need to plan for and deliver targeted, relevant, personalized messages to your target guests, resulting in better conversions.
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By Nicki Graham
Cendyn
Senior Marketing & Communications Manager
Posted: 08/14/2017
Hotels that succeed in building on their direct channels, leveraging their data and enhancing their digital marketing strategy will have a greater chance at enhancing their brand and driving loyalty amongst its guests.