Features and benefits for today's hoteliers
eConcierge empowers your guests to customize their pre-stay itinerary and in-stay experience.
ROI
Drive substantial upsell revenue and easily quantify your ROI
Empower
Reduce concierge line-ups by empowering guests to plan in advance
Integrations
Integrate upsells into your transactional email workflow
Access
Give guests direct access to customize their pre- and in-stay experience
On brand
Brand-matched eConcierge portal optimized for any device
Fast
Improve response time through instant notifications of guest requests
Communicate with your guests throughout the travel journey
Inspiration to help you implement CRM at your hotel
Empower your guests with eConcierge
Integrated and responsive upsell platform
Empower
Empower guests to explore, plan and book their in-stay experience. With real-time integration to your eInsight CRM, hoteliers can manage upsell and guest requests instantly.
Manage requests, upsells and preferences from one platform
Manage
The enterprise dashboard enables your teams to manage guest requests across your hotel brand. System notifications provide staff with one-click, easy access into the request queue