eLoyalty overview
Build long-term relationships with your best guests
Reward your best guests and increase your per-stay revenue with eLoyalty. Implement a centralized platform across your enterprise, while providing guests with an easy-to-use portal to view and redeem rewards.
Revenue
Maximize revenue by encouraging repeat business and direct bookings
Reward
Reward guests with a personalized loyalty experience that encourages them to earn points
Redemption
Use vouchers or integrate with CRS to automate your points redemption
Centralized
Simplify and centralize loyalty program administration across your entire enterprise
Integrate
Integrate with your booking engine and eInsight CRM to enable member rates and add reservation insights to loyalty profiles
Tiered
Determine the loyalty tier that fits your business requirements
Be inspired and learn more about CRM
Blog
Designing a loyalty program
Hotel loyalty programs can be so much more than points and an occasional free room to VIPs, design the perfect loyalty program for your hotel or brand.
Video
Drive loyalty with technology
Hear how Minor Hotels use technology to drive loyalty across their hotels.
Guide
Journey to loyalty
With the advancement of Hotel CRM and digital technology, it is now possible to create meaningful interactions throughout the entire guest journey, starting at pre-arrival and continuing post-stay through the loyalty loop.
Webinar
Win loyal customers for life
Eat, Sleep, Repeat: How to Leverage F&B Data to Win Loyal Customers for Life.
eLoyalty features
Build long term relationships with your guests
Portal
A personalized, easy-to-use portal for members to view their status, redeem rewards, book upgrades and manage their profile
Seamlessly integrates with your brand/property websites and applications. eLoyalty rewards guests with a personalized, distinctive loyalty experience that encourages them to earn points.


Portal
A personalized, easy-to-use portal for members to view their status, redeem rewards, book upgrades and manage their profile
Seamlessly integrates with your brand/property websites and applications. eLoyalty rewards guests with a personalized, distinctive loyalty experience that encourages them to earn points.

Programs
eLoyalty offers flexibility to reward best guests and maximize revenue
Multiple program types supported from stay, points, nights, recognition, birthday and surprise and delight. Pick the right loyalty solution for your hotel or brand.
Rewards
Reward your loyal members
Reward members with stay vouchers or eGift cards once they've met defined requirements


Rewards
Reward your loyal members
Reward members with stay vouchers or eGift cards once they've met defined requirements

Communications
Customized, dynamic communications you can update at any time
Communicate with your members with personalized offers, member updates, reward notifications and more
Redemption
Allow members to redeem based on their activity and loyalty
Trigger vouchers, gift cards and more to guests who meet pre-defined requirements. Automate and personalize all your guest communications


Redemption
Allow members to redeem based on their activity and loyalty
Trigger vouchers, gift cards and more to guests who meet pre-defined requirements. Automate and personalize all your guest communications

Integrations
Integrate with your booking engine
Integrate with eInsight CRM and your booking engine to create the most seamless experience for every guest.
Measure
Build loyalty dashboards to track guest retention
Build bespoke dashboards based on your unique measurements or use our dashboard templates to track loyalty at your hotel or across your hotel group


Measure
Build loyalty dashboards to track guest retention
Build bespoke dashboards based on your unique measurements or use our dashboard templates to track loyalty at your hotel or across your hotel group
Explore and expand your reach with CRM
Enterprise marketing automation and guest intelligence
Prep your front-line staff to treat every guest like a VIP
Cut through the noise of the crowded hospitality industry with personalized multichannel campaigns
eInsight CRM customer success stories
The Set Hotels success story
Minor Hotels success story
Greystone Hotels success story
Fontainebleau success story
Schedule a demo of our Hospitality Cloud
Discover how you can drive more business via your most profitable channel.
We’d like to invite you to a personalized demo today.