eLoyalty

Build long-term relationships with your best guests

eLoyalty overview

Build long-term relationships with your best guests

Reward your best guests and increase your per-stay revenue with eLoyalty. Implement a centralized platform across your enterprise, while providing guests with an easy-to-use portal to view and redeem rewards.

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Revenue

Maximize revenue by encouraging repeat business and direct bookings

Reward

Reward guests with a personalized loyalty experience that encourages them to earn points

Redemption

Use vouchers or integrate with CRS to automate your points redemption

Bespoke

Determine the redemption process that fits your business requirements

Centralized

Simplify and centralize loyalty program administration across your entire enterprise

Integrate

Integrate with eInsight CRM to add social and reservation insights to loyalty profiles

Be inspired and learn more about CRM

Blog

Designing a loyalty program

Hotel loyalty programs can be so much more than points and an occasional free room to VIPs, design the perfect loyalty program for your hotel or brand.

Video

Drive loyalty with technology

Hear how Minor Hotels use technology to drive loyalty across their hotels.

Guide

Journey to loyalty

With the advancement of Hotel CRM and digital technology, it is now possible to create meaningful interactions throughout the entire guest journey, starting at pre-arrival and continuing post-stay through the loyalty loop.

Webinar

Win loyal customers for life

Eat, Sleep, Repeat: How to Leverage F&B Data to Win Loyal Customers for Life.

Build long term relationships with your guests

Portal

A personalized, easy-to-use portal for members to view their status, redeem rewards, book upgrades and manage their profile

Seamlessly integrates with your brand/property websites and applications. eLoyalty rewards guests with a personalized, distinctive loyalty experience that encourages them to earn points.

Portal

A personalized, easy-to-use portal for members to view their status, redeem rewards, book upgrades and manage their profile

Seamlessly integrates with your brand/property websites and applications. eLoyalty rewards guests with a personalized, distinctive loyalty experience that encourages them to earn points.

Programs

eLoyalty offers flexibility to reward best guests and maximize revenue

Multiple program types supported from stay, points, nights, recognition, birthday and surprise and delight. Pick the right loyalty solution for your hotel or brand.