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eLoyalty features
Build long term relationships with your guests
Rewards
eLoyalty offers flexibility to reward best guests and maximize revenue
Fully configurable at the property and brand level through the administration portal. eLoyalty integrates with eInsight CRM and PMS/CRS systems for a 360-degree view and new intimacy with your guests.
Portal
A personalized, easy-to-use portal for members to view their status, redeem rewards, book upgrades and manage their profile
Seamlessly integrates with your brand/property websites and applications. eLoyalty rewards guests with a personalized, distinctive loyalty experience that encourages them to earn points.
Management
Manage all your recognition and redemptions from one single portal
Design your program around points-earning and/or award-earning rules. Use qualifying rules to determine if stays qualify for points and/or rewards, thus filtering out stays by market code, rate code and source of business
Members
Reward your loyal members
Reward members with stay vouchers or eGift cards once they've met defined requirements
Member emails
Customized, dynamic communications you can update at any time
Communicate with your members with personalized offers, member updates, reward notifications and more
Points redemption
Accrue points for your members based on their activity and loyalty
Trigger vouchers, gift cards and more to guests who meet pre-defined requirements. Automate and personalize all your guest communications
Measure
Build loyalty dashboards to track guest retention
Build bespoke dashboards based on your unique measurements or use our dashboard templates to track loyalty at your hotel or across your hotel group
eInsight CRM customer success stories
The Set Hotels success story
Minor Hotels success story
Greystone Hotels success story
Fontainebleau success story
Schedule a demo of our Hospitality Cloud
Discover how you can drive more business via your most profitable channel.
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