What is eNgage?
Treat every guest like a VIP
Discover more about hotel CRM
eNgage features
Bring CRM to the surface of your interactions
Guest view
Bring rich CRM data to the front-line of your hotel
Empower your front-line and call center staff to instantly access historical guest feedback, membership information, brand-wide stays, social profile information and more.
Engage
Engage with your guests at the right time, with the right message
Ensure your front-line staff are identifying repeat guests and prompting staff with the right message for each guest. Collect personal information and up-sell hotel services and amenities
Insight
Birds eye view of your arrivals and departures
At-a-glance, your front-desk and operations teams can view instant and accurate information on your arrivals and departures activity.
Reveal
Reveal relevant CRM information across your brand
eNgage gives your front-line staff detailed information for each guest on brand-wide future and past stays, history of room type selections, membership status and more
eInsight CRM customer success stories
ONYX Hospitality Group: eInsight CRM & eNgage success story
The Set Hotels success story
Minor Hotels success story
Fontainebleau success story
Schedule a demo of our Hospitality Cloud
Discover how you can drive more business via your most profitable channel.
We’d like to invite you to a personalized demo today.