Empower your hotel and restaurant staff to recognize, reward and incentivize your most loyal guests and their dining experiences. With the latest integration between Cendyn’s eInsight® CRM and OpenTable®, you can get the full picture of your hotel guest and restaurant reservation data on demand.
eInsight CRM & OpenTable integration
Connecting hotel and restaurant data in real time for a unified guest experience
Deliver a seamless guest experience
This powerful two-way connectivity gives hotels and restaurants the ability to deliver a seamless guest experience, increase engagement and drive long-term loyalty by surfacing valuable guest insights in a simplified view with shared data.
Access key details on-demand
Access key details updated in real time, such as preferences, notes, loyalty status, and past stay and dining reservations, to create a personalized VIP experience that will keep your guests coming back for more.
How the integration works
Once Cendyn’s eInsight CRM is live, simply submit a request form to connect via OpenTable’s integration marketplace. Once the two systems are connected, if the guest profile is found within eInsight CRM, the system will send the guest profile data directly into their OpenTable guest profile. OpenTable can also send dining reservations directly to that guest’s profile within eInsight CRM, allowing you to leverage that information in future marketing efforts.
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