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Becoming a client is easy. Connect with a consultant to see how Cendyn can help your hotel or travel brand leverage your guest data to maximize your engagement, direct business and overall revenue.

Take a look at some of our customer stories...

Customer story
The Set Hotels success story
Filmed at The Conservatorium, Amsterdam we spoke to Martijn van Eijk, Director of Guest Loyalty & Retention at The Set Hotels to see how they use Cendyn's hotel CRM, eInsight CRM to drive loyalty at their hotels.
Conservatorium_lounge
Customer story
Minor Hotels customer story
Minor Hotels saw huge success when implementing eInsight CRM across their portfolio of hotels.
Blog
Fenwick Islander + Guestfolio CRM
How a seaside inn broke free of the OTAs with Guestfolio CRM & a 512% increase in TripAdvisor reviews.
Fenwick Islander * Guestfolio CRM
Customer story
Pacific Sands & Guestfolio CRM
How a coastal hotel earned 1,700 “Excellent” TripAdvisor reviews with Guestfolio CRM

Minor Hotels

We are delighted to begin our relationship with Cendyn. As a CRM leader, Cendyn embodies what Minor Hotels feels to be a like-minded partner. While we grow beyond our current state, following our roadmap of expansion, we need to future-proof our customer platforms to allow us the ability to immediately recognize our valued, repeat guests as well as our first-time guests in a manner that augments our existing DISCOVERY loyalty program, by delivering insights on each individual so that we can drive loyalty through service delivery, analytics, and timely communication. As we expand, this platform will enable us to easily add functionality and service to our growing portfolio, without the need to rethink platforms.
Eric Cartwright
Director Loyalty & Partnerships

Turnberry Isle Miami

Being very familiar with Cendyn from past hotels, it was easy to make the switch to eMenus, which effectively solved all of our customer-facing needs from a menu standpoint. eMenus has increased productivity and allowed us to drive strong revenues with dynamic pricing. The benefits of the customer order feature is two-fold: it allows the customer to keep track of their own budget in real time and we receive specifications from the tool, giving us extended lead time to turn it around in CI/TY.
Sinaca Lingard
Director of Catering and Event Management

Red Lion Hotels Corporation

It’s imperative for us to partner with companies that are at the cutting edge of their disciplines. In trusting Cendyn with our CRM and ‘Hello Rewards’ loyalty program, we anticipate ROI for our owners and satisfied guests at our hotels.
Bill Linehan
EVP & CMO
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