Customer success story with Rainmaker - revintel

Surrounded by Sedona’s celebrated Red Rock Country, L’Auberge de Sedona, a Destination Hotel is located just 28 miles south of Flagstaff and a 90-minute drive from Phoenix, and spans 11 acres. L’Auberge de Sedona is one of the Southwest’s foremost luxury retreats. Nestled on the banks of Oak Creek in Sedona’s renowned Red Rock region, L’Auberge de Sedona features 62 luxury cottages, 21 traditional lodge-style guest rooms and a beautiful, stand-alone five-bedroom Creekhouse.

L’Auberge de Sedona sought a more effective analytical tool to help its revenue team accurately assess whether revenue practices were in sync with the customer and if pricing was consistent and precise. After trying several other tools with only limited success, the hotel integrated with revintel– a move that has saved staff countless hours mining data and has streamlined strategic planning and revenue meetings.

“In the revenue management process, if you don’t have a good business intelligence tool, 75 percent of your effort is geared to acquiring versus analyzing data. With an effective tool, you can allocate that 75 percent instead to analysis and strategy, which ultimately alleviates data fatigue.”

Greg Hanss, Managing Director
L’Auberge de Sedona

Cendyn products in this case study:

  • Rainmaker – revintel

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