Customer success story with Rainmaker - grouprev

One of south Florida’s largest resorts host thousands of guests each month and is a popular destination for both business and leisure travelers. As a popular group destination, 42-45% of their business mix stems from group business. They, like many group destinations, were spending a large amount of time manually pushing rates and going back and forth on which piece of business would be most profitable to their property.

The resort’s management team was looking for a comprehensive revenue optimization suite that would allow them to analyze total guest value, streamline group pricing processes and gain an edge on the competition.

“The grouprev piece was critical in our decision to switch revenue management systems and our decision makers were impressed with Rainmaker. The system is easy to use, integrates with our PMS and our sales team will use it on a daily basis. All of this made it an easy decision for us.”
Director of Revenue
Miami Beach Resort

Cendyn products in this case study:

  • Rainmaker – grouprev

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