Work order request

Please use the form below to request any changes or additions you’d like to make to your Guestfolio account. A member of our team will follow up with you within 48 hours. For further information, please read the additional notes below.

PLEASE NOTE
Requesting extra fields for your PMS integration?
We are happy to investigate if additional fields can be extracted from your PMS. This may require a remote session into your hotel PMS to determine which fields are available to us. Please ensure your IT director or revenue manager are available to assist with this research.

Requesting a newsletter campaign?
Please note all customers will need to provide the following when requesting a newsletter build:

  • All content (including text and images – JPEG, PNG or GIF files minimum width 600px)
  • CSV files or details of who the campaign will be sent to
  • All emails will be designed within a Studio email template and Guestfolio designers will use the hotel’s website as guidance for branding.