Schedule a demo

Cardinal Hotel customer success with Guestfolio CRM

Cardinal Hotel & Cendyn Guestfolio CRM

As an independent boutique hotel, The Cardinal Hotel offers guests a unique and special experience. With a small team caring for this Palo Alto gem, which remains a landmark downtown since the 1920s, the hotel aims to deliver warm, personalized hospitality across every guest encounter before, during and after a stay.

In this video, we talk to the hotel’s director of marketing and general manager about how Guestfolio CRM helps them do just that with a platform that’s affordable, easy to use and customized to their needs. With Guestfolio, the Cardinal Hotel can anticipate what guests might ask for, send out personalized, one-to-one communications and marketing campaigns and make smarter business decisions with intelligent reports.

You might also like...

Video
What is hotel CRM?
Hotel CRM consolidates, engages and measures disparate data transactions on travelers throughout the guest journey.
hotel-crm-animation
Customer story
Minor Hotels customer story
Minor Hotels saw huge success when implementing eInsight CRM across their portfolio of hotels.
Blog
Fenwick Islander + Guestfolio CRM
How a seaside inn broke free of the OTAs with Guestfolio CRM & a 512% increase in TripAdvisor reviews.
Fenwick Islander * Guestfolio CRM
Customer story
Pacific Sands & Guestfolio CRM
How a coastal hotel earned 1,700 “Excellent” TripAdvisor reviews with Guestfolio CRM
Close