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Personalizing the guest experience

As one of the top 25 hotels in Canada as rated by TripAdvisor, Nita Lake Lodge is a truly unique property. Located lakeside in beautiful Whistler, British Columbia, this 77-room boutique hotel offers a genuine Whistler experience through a commitment to personalized service.

The team at Nita Lake Lodge have achieved this by putting their guests at the heart of what they do. From personalized email automation, to a seamless TripAdvisor integration, Nita Lake Lodge has been able to perfect the whole experience for the guest throughout the travel journey.

Using every element of Guestfolio CRM has enabled us to simplify the whole experience for the guest. It doesn't just save time for us as a team, it is vital for the guest to improve their overall experience at Nita Lake Lodge

Read more about how Nita Lake Lodge have been able to use Guestfolio CRM to become one of the most prestigious hotels in Canada.