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TripAdvisor Review Collection Partner

TripAdvisor is the world’s largest travel site, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools.

Cendyn is a Review Collection Partner with TripAdvisor. We collaborate with TripAdvisor to enable hoteliers to seamlessly collect TripAdvisor reviews with our platform. It provides an easy way to capture more valuable guest reviews – and showcase them on TripAdvisor. No login or extra navigation is needed by your guests after they have completed their post-stay survey.

Understand the benefits of TripAdvisor Review Collection...

Customer story
Harbor House Inn success with Guestfolio CRM
In less than a year, Guestfolio CRM helped the hotel reach #1 on TripAdvisor and cut OTA commissions by 35%.
HARBOR HOUSE INN| Cendyn Guestfolio success story
Pacific Crest Santa Barbara success story
Our customer Pacific Crest Santa Barbara shows how using a combination of CRM and great customer service can impact a hotel's TripAdvisor ranking.
TripAdvisor success with CRM
Using CRM and TripAdvisor Review Collectio technology, TripAdvisor identified that 74% of hotels using Guestfolio CRM maintained or improved their TripAdvisor ranking position since starting Review Collection.
TripAdvisor ranking
NPS & TripAdvisor ratings
Our study examined Net Promoter Score and Trip Advisor Ranking from January 2016 to August 2016.
Cendyn prism