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Welcome Systems partnership

ws-logo-blackCendyn is proud to partner with Welcome Systems.  A Guestfolio CRM and Welcome Systems’ PMS integration has been built to help hotels enhance how they engage with and retain their guests.  This integration will help hoteliers deliver the right message at the right time through the right channel – pre, during and post stay.

Other features with this partnership:

  • Receive past guest reservation data
  • All guest data is stored in one central cloud-based platform
  • Tracks and reports all interactions and requests with the guest

The most important integrations in the hotel technology suite is a close relationship between the PMS and CRM.  Cendyn and Welcome System’s platforms are designed for hoteliers to create an unforgettable guest experience through efficiency and satisfaction.

Want to find out more?

Why it matters: the importance of a PMS integration

Shifting away from the PMS as the data warehouse
Traditionally, the PMS has been considered the primary hub of hotel operations.
Aggregating your hotel data with CRM
Challenges arise out of the evolution of technology in hotels, new tools have been developed piecemeal over the years, some as standalone applications, others as add-ons meaning data systems are disparate and unable to speak to each other.
The CRM data warehouse
In this whitepaper, we look at how this data focus is shifting the perceptions of how data can be used and where it should be stored.
CRM data warehouse
CRM + PMS Integration Essentials
In this guide we explore one of the most important integrations in the hotel technology suite - the tight relationship between the PMS & CRM.
A guide from Cendyn