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Sep 7, 2022
Guide

What is a Customer Data Platform?

Get to know your best guests. Unlock your hotel's...

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Jun 30, 2022
Guide

The power of a CRM & PMS integration

The most important integrations in the hotel technology suite...

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Jun 20, 2022
Guide

4 ways to use a customer data platform in hospitality

Download our guide for some everyday use cases to...

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May 23, 2022
Guide

How to revolutionize hotel operations with a Customer Data Platform

A Customer Data Platform has the potential to revolutionize...

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Apr 21, 2022
Guide

Top RMS reports every hotel revenue manager needs to know

Revenue managers have no shortage of data at their...

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Mar 24, 2022
Guide

5 key data-driven strategies for optimizing revenues in 2022

Get your teams and data on the path to...

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Dec 8, 2021
Guide

¿Cómo impactan en tu email marketing las nuevas normas de privacida...

Descubre todo lo que necesitas saber sobre las nuevas...

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Oct 12, 2021
Guide

Cómo planificar el presupuesto en tiempos de incertidumbre

A la vuelta de la esquina de otra temporada...

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Sep 16, 2021
Guide

How to budget plan amidst uncertainty

As you round the corner into another budgeting season...

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Jun 24, 2021
Guide

10 steps to boost loyalty at your hotel

Memories and nostalgia are powerful; now it’s up to...

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Jun 17, 2021
Guide

6 things to consider when investing in an RMS

As you seek to optimize revenues, drive profits, save...

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Jun 17, 2021
Guide

How to grow guest revenue prior to guest arrival

Learn how to start generating revenue and building loyalty...

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May 20, 2021
Guide

Staff training in the new normal

Prepare your hotel staff for what’s ahead.

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May 17, 2021
Guide

Touchless technology that hotel guests expect today

Touchless technology remains a key tool for rebuilding confidence...

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Apr 29, 2021
Guide

Prepare your hotel for pent-up travel demand

Plan your own hotel’s rebound strategy to prepare for...

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Mar 24, 2021
Guide

Master scenario planning at your hotel

Scenario planning prepares your team for an uncertain world...

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Mar 10, 2021
Guide

CDP vs. CRM – What’s the difference and how can the two...

Let's compare customer data platforms with customer relationship management...

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Feb 3, 2021
Guide

Why you should be focusing on first-party data

First-party data puts you closer to your customers --...

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Jan 5, 2021
Guide

A user guide to Cendyn’s Insight Score and Audiences

The Insight Score gives marketers what they need to...

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Nov 9, 2020
Guide

Cendyn’s digital spend calculator

Download Cendyn's digital spend calculator to help you see...

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Sep 24, 2020
Guide

The ultimate email marketing playbook for hotels

Email marketing is not only a way to boost...

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Sep 16, 2020
Guide

Why cleansing your database is so important in our data-driven world

Creating dynamic, personalized marketing campaigns is the best way...

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May 5, 2020
Guide

Keep hotel employees engaged during COVID-19

We’ve compiled ideas and tips for effectively communicating and...

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Apr 24, 2020
Guide

Communication dos and don’ts during COVID-19

To help ensure you are communicating with your guests...

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Apr 14, 2020
Guide

Eight best practices in revenue management for during and after COV...

During a crisis like COVID-19 revenue managers must adjust...

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Apr 9, 2020
Guide

10 digital marketing strategies for during and after COVID-19

With the travel industry at a virtual standstill, what’s...

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Dec 23, 2019
Guide

A hotelier’s guide to data science

Learn the key techniques hoteliers can use to advance...

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Nov 13, 2019
Guide

Data management fundamentals for hoteliers

In this guide we explore the fundamentals of data...

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Oct 23, 2019
Guide

8 powerhouse benefits of a CRM & RMS integration for hotels

When Customer Relationship Management (CRM) and Revenue Management System...

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Oct 2, 2019
Guide

A hotelier’s guide to CCPA (California Consumer Privacy Act)

Hotels need to prepare for the California Consumer Privacy...

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Aug 12, 2019
Guide

Decoding the guestprint

Your guests have unique passions and personality traits that...

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Aug 6, 2019
Guide

Unpack your data with CRM

For hotels, data is a gift - it might...

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Jun 5, 2019
Guide

Create the perfect guest experience using your data

Give your team the confidence to start using data...

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Jun 5, 2019
Guide

Cómo contar historias con tus datos

Consulta nuestra última infografía para descubrir cómo la visualización...

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May 5, 2019
Guide

How CRM has shaped the digital landscape

The landscape of how we manage our data has...

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Apr 30, 2019
Guide

10 estrategias de marketing online durante y después del COVID-19

A continuación, presentamos 10 estrategias de marketing digital para...

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Feb 26, 2019
Guide

Datenwissenschaftliche Anleitung

Daten können eine kniffelige Angelegenheit sein. Zu viele, nicht...

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Nov 5, 2018
Guide

Measuring success at your hotel

If you've got your head in a spin every...

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Oct 5, 2018
Guide

Data Management Essentials – Cendyn

Build a foundation for the next right action &...

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Oct 5, 2018
Guide

10 questions to ask before investing in a hotel CRM

Benchmarking hotel CRM solutions can be a challenging task...

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Aug 10, 2018
Guide

Guía: 6 claves para conocer mejor a nuestros clientes

Descarga nuestra última guía para superar las expectativas de...

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Jul 5, 2018
Guide

The CRM data warehouse

In this whitepaper, we look at how this data...

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Jul 5, 2018
Guide

Obtaining consent for marketing activities

This guide will give you all the tips you...

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Jun 4, 2018
Guide

Cómo gestionar la comunicación en tiempos de Covid-19

Hoteles: Para ayudarte a comunicar con tus huéspedes y...

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May 5, 2018
Guide

Hotel marketing guide to personalization

In this guide, you'll learn how to enable automated,...

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Apr 5, 2018
Guide

A hotelier’s guide to GDPR

Take a deep dive into the fundamentals of GDPR...

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Oct 1, 2017
Guide

The hotel industry’s automated future

Learn how marketers are shifting from a pattern of...

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Aug 1, 2017
Guide

Journey to loyalty

With the advancement of Hotel CRM and digital technology,...

Discover the latest hospitality technology trends and tips from Team Cendyn

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