Mar 6, 2023 InfographicTop tactics to drive direct bookings at your hotel We’ve compiled some of our top tactics to get...
Mar 1, 2023 BlogWhat hotels should know about Apple Business Connect With Apple Maps being a popular alternative to Google...
Feb 21, 2023 GuideRethinking the hotel tech stack for optimal revenue optimization When it comes to revenue management, every hotelier needs...
Feb 16, 2023 BlogCendyn CMS: New Dashboard, email template editor and more We’re excited to announce the many enhancements we’ve deployed...
Feb 16, 2023 GuideWebsite design and UX trends for 2023 In our latest guide, we highlight emerging and current...
Feb 7, 2023 BlogAre hotel restaurants stepping up to the plate? Empower your hotel and restaurant staff to recognize, reward...
Jan 30, 2023 WebinarCAPTURING DEMAND: How to compete with OTAs for direct bookings Watch Cendyn's on-demand webinar with eHotelier and learn how...
Jan 25, 2023 WebinarRevenue management for hoteliers: Discover why CRS & RMS integ... Watch this on-demand webinar to learn how your hotel...
Jan 24, 2023 Guide7 ways casinos can leverage digital marketing to drive demand Learn how casinos can develop strong digital marketing campaigns...
Jan 24, 2023 BlogMeet the Cendyn team: 5 minutes with Natalia Garrido Natalia Garrido, Product Marketing Manager, discusses her favorite Cendyn...
Jan 24, 2023 GuideEmail design best practices Check out our comprehensive guide that covers the Do’s,...
Jan 18, 2023 BlogCCPA, CPRA and the changing privacy landscape The protection of customer data is a crucial component...
Jan 4, 2023 Infographic7 smart ways to generate non-room revenue and boost loyalty Download our infographic to discover variety of tactics designed...
Dec 13, 2022 BlogDiscover Guestrev’s all-new Multi-Day View UI With a fresh new look and enhanced functionality Guestrev's...
Dec 2, 2022 BlogMeet the Cendyn team: 5 minutes with Prashant Pathak Prashant Pathak, Senior Business Analyst, discusses his favorite Cendyn...
Nov 28, 2022 Infographic6 digital marketing mistakes to avoid this holiday season With travel back on the top of everyone’s wish...
Nov 21, 2022 BlogThe power of integrating AI into your property’s call center Cendyn’s new AI Call Center integration was created in...
Nov 7, 2022 GuideThe ultimate email marketing playbook for the holiday season With the holiday season right around the corner, now...
Nov 1, 2022 BlogQuick wins for conversions this holiday season Learn how to maximize your holiday bookings and make...
Oct 28, 2022 BlogMeet the Cendyn team: 5 minutes with Han Wu Han Wu, Data Scientist, discusses his favorite Cendyn moment,...
Oct 10, 2022 GuideThe ultimate guide to conquering the 2023 hotel budgeting season With the end of this year’s budgeting season within...
Oct 5, 2022 GuideRethink your casino revenue strategy for a total revenue world The casino room block prevents casino resorts from optimizing...
Sep 30, 2022 BlogMeet the Cendyn team: 5 minutes with Ka Moua Ka Moua, Sr Instructional Designer, discusses her favorite Cendyn...
Sep 22, 2022 WebinarThe secret sauce to driving direct bookings via your hotel’s website With advanced personalization hoteliers can target specific offers to...
Sep 22, 2022 GuideTop questions to ask when selecting your hotel’s CMS Your Content Management System (CMS) is the backbone of...
Sep 21, 2022 BlogHow to create alignment from a fragmented booking funnel Learn how to align goals across your organization while...
Sep 20, 2022 BlogGuestrev is getting a makeover With a fresh new look and enhanced functionality Guestrev's...
Sep 14, 2022 Infographic7 ways to optimize your hotel’s distribution strategy Download our latest infographic for fresh insights that can...
Sep 7, 2022 GuideWhat is a Customer Data Platform? Get to know your best guests. Unlock your hotel's...
Aug 26, 2022 BlogMeet the Cendyn team: 5 minutes with Amber King Amber King, Director, Paid Social, discusses her favorite Cendyn...
Aug 16, 2022 GuideEmail deliverability guide for hoteliers Optimizing your email program will give your email the...
Aug 9, 2022 BlogeInsight CRM: Process data erasure requests with ease eInsight CRM allows hotels to quickly erase guest profile information...
Aug 3, 2022 Guide7 ways to boost SEO results for your hotel Learn 7 things you can do to boost your...
Jul 29, 2022 BlogMeet the Cendyn team: 5 minutes with June Giustra June Giustra, Director of Benefits and Payroll, discusses her...
Jul 27, 2022 GuideSupercharge your hotel’s digital marketing with your CRM data To supercharge your digital marketing, you’ll need a well-organized...
Jul 26, 2022 BlogHotelier’s quick guide to Expedia’s Search and Sort Factors update Researching hotels on OTA review sites is often the...
Jul 22, 2022 WebinarEnhance the guest experience by leveraging the power of automated p... Over the last year the industry has seen a...
Jul 19, 2022 BlogPreparing your hotel for the sunset of Google’s Universal Analytics For hotel marketers, there’s a major shift afoot: the...
Jul 14, 2022 GuideDigital advertising tips & tricks for your hotel Savvy hotel marketers must stay on top of the...
Jul 13, 2022 BlogInsights: How your conversion rate is affected by parity performance Competitive pricing has never been more important for hotels....
Jul 12, 2022 InfographicTop reports and tools for hotel sales directors Download our infographic for an in-depth detailed list of...
Jul 12, 2022 BlogeInsight CRM: New time-saving enhancements to build emails faster a... eInsight CRM's email builder, Studio, will put precious time...
Jul 5, 2022 GuideThe complete revenue management playbook for casinos In this playbook, we’ll break down the components of...
Jun 30, 2022 GuideThe power of a CRM & PMS integration The most important integrations in the hotel technology suite...
Jun 20, 2022 Guide4 ways to use a customer data platform in hospitality Download our guide for some everyday use cases to...
Jun 16, 2022 BlogGoogle Marketing Live 2022 – news, insights and predictions Google’s annual Marketing Live event took place on May...
Jun 14, 2022 WebinarOut with the old, in with the new: Driving loyalty now and in the f... Changing consumer priorities and values have called for a...
Jun 10, 2022 BlogMeet the Cendyn team: 5 minutes with Alec Terpko Alec Terpko, Digital Media Supervisor, discusses his favorite Cendyn...
Jun 7, 2022 VideoThe ideal guest journey with Cendyn The Cendyn Hospitality Cloud provides a broad range of...
Jun 6, 2022 GuideHow to prepare your hotel for a pent up wedding season Thousands of wedding celebrations were cancelled or postponed over...
May 26, 2022 WebinarDriving direct bookings: Maximise the potential of your brand website With OTAs becoming more demanding, hotels want to drive...
May 23, 2022 GuideHow to revolutionize hotel operations with a Customer Data Platform A Customer Data Platform has the potential to revolutionize...
May 19, 2022 GuideHotel website personalization tactics to boost direct bookings in t... To optimize your hotel’s direct bookings, focus first on...
May 18, 2022 BlogHow to build the ultimate distribution technology strategy for a ca... Casino resorts face unique revenue challenges that often result...
May 11, 2022 GuideMastering revenue management with a reduced workforce By playing smarter, not harder, revenue managers can find...
May 4, 2022 BlogHotel distribution strategy from the inside out The effectiveness of your hotel’s distribution strategy has a...
Apr 28, 2022 InfographicHotel operator’s checklist to master flawless check-in From pre-arrival to during and after a guest’s stay,...
Apr 27, 2022 BlogWhich loyalty program is best for your hotel? Brands that can use loyalty programs effectively to unlock...
Apr 21, 2022 GuideTop RMS reports every hotel revenue manager needs to know Revenue managers have no shortage of data at their...
Apr 19, 2022 GuideHotelier’s guide to navigating group sales Learn to navigate the challenges of hospitality's group business...
Apr 15, 2022 WebinarSay goodbye to off-season: strategies to fill empty rooms Learn the latest strategies and technologies designed to help...
Apr 8, 2022 Guide5 data-driven strategies for mastering your marketing in 2022 The pursuit of the most profitable bookings isn’t easy....
Apr 1, 2022 WebinarBuilding an intelligent tech ecosystem to win guests and drive revenue Watch the webinar on-demand today to learn how integrated...
Mar 31, 2022 BlogMeet the Cendyn team: 5 minutes with Charishma Mannem Charishma Mannem, QA Integrations Engineer, describes her role, favorite...
Mar 31, 2022 BlogMeet the Cendyn team: 5 minutes with Madi Bingham Madi Bingham, Senior Client Services Manager, describes her role,...
Mar 30, 2022 BlogThe importance of increasing digitization in hospitality With COVID-related labor shortages, coupled with evolved guest expectations,...
Mar 30, 2022 BlogGoogle Prefetch and the future of email marketing While Google has been using prefetching in some form...
Mar 24, 2022 Guide5 key data-driven strategies for optimizing revenues in 2022 Get your teams and data on the path to...
Mar 23, 2022 WebinarBuild the ultimate distribution technology strategy for your casino... Dive into the latest technology trends from modern casino...
Mar 17, 2022 Infographic6 easy ways to spruce up your hotel’s website Following a few simple steps on a regular basis...
Mar 11, 2022Hotel CRM 101 – The benefits and how to make CRM work for your hotel Checkout our deep-dive into all things CRM and how...
Mar 9, 2022 BlogBleisure trips, workations, & positioning your hotel for the l... More and more people around the globe are now...
Feb 25, 2022 BlogMeet the Cendyn team: 5 minutes with Haydee Fernandez Haydee Fernandez, Associate Director, Benchmarking & Recommendations, discusses her...
Feb 8, 2022 Infographic10 formas de dominar la fidelización en tu hotel He aquí diez maneras de abrirse paso entre el...
Feb 2, 2022 BlogTikTok vs Reels: Everything hotel marketers need to know With both TikTok and Reels capturing outsized attention among...
Jan 31, 2022 WebinarWebinar: 2022 Trends Watch Dive into the major trends for revenue, marketing and...
Jan 12, 2022 BlogMeet the Cendyn team: 5 minutes with Bobby Giambra Robert Giambra, Manager, Customer Experience - Digital, discusses his...
Jan 11, 2022 BlogFive easy tips to drive revenue with local staycationers From couples and families to remote workers, most of...
Jan 10, 2022 BlogTendencias 2022: lo que los profesionales de marketing hotelero deb... Con un nuevo año que comienza, miramos hacia 2022...
Dec 28, 2021 WebinarHow to leverage automated personalization to enhance the guest expe... Technology is taking the lead in helping hotels recover...
Dec 17, 2021 WebinarRevenue HACKS: Mastering revenue management with reduced workforce Learn how to master revenue management with constrained resources,...
Dec 16, 2021 Infographic10 ways to hack loyalty at your hotel Here are ten ways to cut through the noise...
Dec 13, 2021 BlogTrends Watch 2022: What hotel marketers need to prepare for in the ... With another year soon to be in the rear...
Dec 13, 2021 BlogTrends Watch 2022: How hotel sales teams can prepare for the year a... It’s a distinct possibility that the pandemic has fundamentally...
Dec 13, 2021 BlogTrends Watch 2022: What revenue managers need to know in the year a... “Doing more with less” has become a core skill...
Dec 8, 2021 Guide¿Cómo impactan en tu email marketing las nuevas normas de privacida... Descubre todo lo que necesitas saber sobre las nuevas...
Dec 7, 2021 BlogEmail design trends ready to take over 2022 We hope these trends help ignite your creative spark...
Dec 6, 2021 GuideBuild a smart marketing strategy for 2022 and beyond Set your hotel up for success in 2022 by...
Nov 18, 2021 InfographicFuture proof your forecasting for 2022 As you look to improve your hotel’s performance across...
Nov 15, 2021 GuideChecklist para tu email marketing durante las próximas Navidades Para ayudarte a empezar con tus campañas de vacaciones...
Nov 15, 2021 GuideHow is Apple Privacy impacting email marketing strategy? Everything you need to know about Apple’s Mail Privacy...
Nov 12, 2021 BlogMeet the Cendyn team: 5 minutes with Stacia Wiens Stacia Wiens, Product Owner, Revenue Cloud, discusses her favorite...
Nov 11, 2021 GuideSimple business intelligence strategies for the holiday season Best practices for analyzing business intelligence during the holiday...
Nov 4, 2021 GuideHotel Tech Report 2022 Buyer’s Guide: Hotel Web Design Agencies Produced in partnership with HotelTechReport - This buyer's guide...
Nov 3, 2021 WebinarApple’s privacy changes are here, is your hotel ready? How to adjust your marketing strategy in line with...
Oct 28, 2021 BlogRevintel: Compose hotel data into intelligent insights Revintel, Cendyn’s powerful cloud-based BI solution, now allows you...
Oct 26, 2021 BlogeLoyalty: Reward your guests across every aspect of the guest journey eLoyalty's latest feature unlocks new and lucrative revenue streams...
Oct 25, 2021 VideoeNgage & Onyx Hospitality – Cendyn Customer Success Story Treat every guest like a VIP. Greet guests via...
Oct 25, 2021 VideoeInsight CRM – Insight Score Cendyn’s eInsight CRM customers will now benefit from Insight...
Oct 21, 2021 GuideHoliday email marketing checklist To help you get started with your holiday campaigns...
Oct 18, 2021 WebinarHN World Panel: How to manage revenue in a pent-up demand era? What hoteliers should do to optimize and manage COVID's...
Oct 14, 2021 Infographic5 tips for hotel blogging success Use these 5 tips to build a blog content...
Oct 12, 2021 GuideCómo planificar el presupuesto en tiempos de incertidumbre A la vuelta de la esquina de otra temporada...
Oct 8, 2021 WebinarRevive your hotel website for the return to travel Industry experts from Tsogo Sun and Cendyn discuss how...
Oct 5, 2021 BlogHow to tailor your hotel’s social media presence to entice the righ... More people from more age demographics are using social...
Sep 28, 2021 GuideUsing technology to create personalized experiences With the right data integrations, hoteliers can drive ancillary...
Sep 22, 2021 BlogHow to prepare for Apple’s Mail Privacy Protection Apple released their latest operating systems and with these...
Sep 16, 2021 GuideCómo crear líneas de asunto de email que conviertan Pon los perfiles más completos de tus clientes a...
Sep 16, 2021 GuideHow to budget plan amidst uncertainty As you round the corner into another budgeting season...
Sep 9, 2021 WebinarSupercharge your hotel’s online presence with Cendyn’s CMS In this webinar, we discuss harnessing the power of...
Sep 3, 2021 BlogMeet the Cendyn team: 5 minutes with Neelam Sen Neelam Sen, Product Services Manager, discusses her favorite Cendyn...
Aug 27, 2021 BlogCendyn supporting travel: one teammate at a time Cendyn employees share their recent travels - August edition
Aug 23, 2021 GuideHow to create email subject lines that convert Resist the urge to tick items off your to-do...
Aug 17, 2021 Guide8 ways guest scoring will turn you into a sophisticated marketer Here’s how guest scoring works to turn you into...
Aug 12, 2021 Guide4 ways to finesse your list segmentation skills Emails deployed via smartly-segmented lists outperform overly broad campaigns...
Aug 10, 2021 BlogThe brave new world of booking direct Direct bookings increased over the past year as hoteliers...
Aug 4, 2021 WebinarHospitalityNet’s Revenuemanager Masterclass: AI, Friend or Foe? WEBINAR ON-DEMAND: Watch this masterclass to learn new ways...
Aug 2, 2021 GuideSocial creative that boosts conversions In this guide, we’re going to explore how to...
Jul 30, 2021 BlogInternational Friendship Day 2021 To celebrate International Friendship Day at Cendyn we spoke...
Jul 30, 2021 BlogMeet the Cendyn team: 5 minutes with Jenny Cybul Jenny Cybul, Chief Human Resources Officer, discusses what "hospitality"...
Jul 23, 2021 WebinarA Green Slate: Building Smarter, Sustainable Hotels eCornell, Cendyn, Microsoft, citizenM hotels and IMEG Corp discuss...
Jul 22, 2021 BlogCendyn supporting travel: one teammate at a time Cendyn employees share their recent travels - July edition
Jul 21, 2021 GuideThe guest engagement recovery guide How do we promote guest engagement? By leveraging processes...
Jul 19, 2021 BlogEmail ideas that turn lookers into bookers Email marketing is one of a hotelier’s most powerful...
Jul 15, 2021 WebinarRevamp your hotel’s guest experience with secure payments and autom... In this webinar, we discuss the integration of hotel...
Jul 8, 2021 BlogHow privacy protection is changing email marketing Email marketing will continue to be an incredibly effective...
Jul 8, 2021 GuidePotencia el marketing digital de tu hotel con los datos del CRM Pon los perfiles más completos de tus clientes a...
Jul 6, 2021 VideoGuestrev RMS: Total hotel revenue optimization Guestrev RMS is a total profit optimization solution for...
Jun 30, 2021 BlogMeet the Cendyn team: 5 minutes with Binbin Qian Binbin Qian, Senior Director of Software Development, discusses how...
Jun 29, 2021 BlogPride Month 2021 at Cendyn Cendyn strongly supports our LGBTQIAP+ Community & would like...
Jun 24, 2021 Guide10 steps to boost loyalty at your hotel Memories and nostalgia are powerful; now it’s up to...
Jun 17, 2021 Guide6 things to consider when investing in an RMS As you seek to optimize revenues, drive profits, save...
Jun 17, 2021 GuideHow to grow guest revenue prior to guest arrival Learn how to start generating revenue and building loyalty...
Jun 10, 2021 VideoRevintel: Powerful business intelligence solution Make faster, better-informed revenue decisions with Revintel, Cendyn's powerful...
Jun 10, 2021 BlogHow hospitality is adapting to a contactless world Guests are eager to have more control when it...
Jun 9, 2021 BlogeInsight CRM: Simple, comprehensive email marketing template manage... eInsight CRM enables you to easily create and manage...
Jun 8, 2021 WebinarListen, learn and earn from your hotel guests In this webinar, we discuss the added importance of...
Jun 3, 2021 WebinarRevenuemanager Masterclass: How to boost productivity at your hotel WEBINAR ON-DEMAND: Watch this masterclass to learn practical tips...
May 21, 2021 BlogWorld Day for Cultural Diversity 2021 We help hoteliers put their guests at the heart...
May 17, 2021 GuideTouchless technology that hotel guests expect today Touchless technology remains a key tool for rebuilding confidence...
May 12, 2021 BlogThe end of third-party cookies and what it means for your hotel Third-party cookies have proven to be an essential tool...
May 7, 2021 Infographic7 traveler types that are ready for the age of revenge travel Learn more about the 7 ideal traveler types you...
May 7, 2021 BlogMeet the Cendyn team: 5 minutes with Mikael Fries Mikael Fries, Senior Director Business Solutions, discusses his favorite...
May 3, 2021 BlogCendyn CMS: Powerful, effective content marketing for hotels Behind the scenes, Cendyn’s powerful Content Management System (CMS)...
Apr 29, 2021 GuidePrepare your hotel for pent-up travel demand Plan your own hotel’s rebound strategy to prepare for...
Apr 14, 2021 GuideRev up your hotel’s data strategy with a Customer Data Platform A CDP is a standardized data layer that keeps...
Apr 7, 2021 Guide8 creative ideas for generating non-room revenue at your hotel Non-room revenue can make all the difference when it...
Apr 3, 2021 WebinarPersonalize guest communication to drive incremental revenue using ... Technology is taking the lead in helping hotels recover...
Apr 2, 2021 GuidePrepara tu hotel para la demanda de viajes reprimida Todo lo que hay que saber sobre la vuelta...
Mar 24, 2021 GuideMaster scenario planning at your hotel Scenario planning prepares your team for an uncertain world...
Mar 24, 2021 WebinarBoost revenue through a better pre-arrival guest engagement plan WEBINAR ON-DEMAND: This webinar gives the hotelier audience guidance...
Mar 12, 2021 BlogRejuvenate your revenue strategy for 2021 and beyond Casino revenue managers have an unprecedented level of detail...
Mar 10, 2021 GuideCDP vs. CRM – What’s the difference and how can the two... Let's compare customer data platforms with customer relationship management...
Mar 8, 2021 BlogInternational Women’s Day 2021 On this International Women’s Day we are so grateful...
Feb 10, 2021 GuideStrengthen your social media presence in 2021 Social media saw surging engagement in 2020, as people...
Feb 10, 2021 WebinarON-DEMAND WEBINAR: Master the art of loyalty at your hotel The importance of promoting and rewarding loyalty during a...
Feb 9, 2021 WebinarMaster the art of loyalty at your hotel In this webinar, we discuss how to engage your...
Feb 5, 2021 BlogeInsight CRM campaign management – reimagined The new streamlined and intuitive workflows in eInsight CRM...
Feb 3, 2021 GuideWhy you should be focusing on first-party data First-party data puts you closer to your customers --...
Jan 13, 2021 GuideCapture non-room revenue at your hotel One of the most important catalysts for growth at...
Jan 7, 2021 BlogPriorityQ: send ultra-personalized communications with our new one-... PriorityQ allows you to segment your top tier guests...
Jan 5, 2021 GuideA user guide to Cendyn’s Insight Score and Audiences The Insight Score gives marketers what they need to...
Dec 23, 2020 GuideHotel Tech Report 2021 Buyer’s Guide: Hospitality Marketing A... Produced in partnership with HotelTechReport - This 2021 Hospitality...
Dec 23, 2020 GuideHotel Tech Report 2021 Buyer’s Guide: Hotel CRM & Email Market... This Buyer's Guide assists decision makers through the research,...
Dec 7, 2020 BlogeProposal Video: drive more sales conversations with personalized v... eProposal Video makes your sales proposal stand out, bringing...
Dec 3, 2020 GuidePlanning your 2021 budget in the wake of uncertainty Budgeting for the year ahead is going to be...
Nov 23, 2020 BlogGuestrev RMS: The latest advancement in maximizing your hotel reven... The latest advancement to the Guestrev RMS now offers...
Nov 23, 2020 GuideCreate wow moments for guests in a socially distanced world By making your hotel guests feel comfortable, anticipating their...
Nov 20, 2020 BlogComparison Year: Get a more balanced view of your hotel’s performan... The Comparison Year parameter in Revintel makes it easy...
Nov 12, 2020 BlogeInsight CRM & Apple Wallet: reservation details at your guest... The new eInsight CRM and Apple Wallet integration is...
Nov 9, 2020 GuideCendyn’s digital spend calculator Download Cendyn's digital spend calculator to help you see...
Nov 9, 2020 BlogProtect profitability with your digital marketing spend The headwinds remain strong across hospitality. Yet, momentum is...
Nov 5, 2020 BlogExplore The Cendyn Knowledge Cloud The Knowledge Cloud is an all-encompassing customer portal where...
Oct 29, 2020 BlogSynchronize: Real-time data intelligence to view the most accurate ... Synchronize allows hoteliers the ability to quickly align their PMS data with Guestrev and...
Oct 29, 2020 WebinarFuture-proof your hotel marketing strategy for 2020 and beyond Understand the factors at play with current capacity constraints...
Oct 28, 2020 BlogRegional trends spotlight: hospitality and travel in APAC The Asia-Pacific region was one of the earliest affected...
Oct 22, 2020 BlogDynamic Room Type Pricing: a flexible decision support tool to help... Dynamic Room Type Pricing offers Revenue Managers a flexible decision support...
Oct 22, 2020 BlogInsight Score: guest lifetime value score supercharged by data science The Insight Score uses predictive revenue science to supercharge...
Oct 15, 2020 Guide10 ways to leverage loyalty in your revenue management strategy As marketers and revenue managers, we rely on data...
Oct 7, 2020 GuideMarketing and revenue under one roof In this guide, we’re going to show you seven...
Oct 6, 2020 WebinarTouchless Touchpoints: Integrating the right technologies for a bet... Understand the factors at play with current capacity constraints...
Oct 6, 2020 Blog10 new creative room types to boost revenue Here are 10 ideas for creative hotel room types...
Sep 24, 2020 GuideThe ultimate email marketing playbook for hotels Email marketing is not only a way to boost...
Sep 16, 2020 GuideWhy cleansing your database is so important in our data-driven world Creating dynamic, personalized marketing campaigns is the best way...
Sep 14, 2020 BlogThe best hotel reopening email campaigns In this blog, we feature some of our hotel...
Sep 10, 2020 BlogAudiences: the most advanced audience segmentation and targeting ca... Our latest feature addition to eInsight CRM - Audiences....
Sep 8, 2020 BlogHow to use Facebook to improve your hotel’s digital marketing Here’s what you need to know about using Facebook...
Aug 20, 2020 GuideA revenue management checklist for a topsy turvy world To assist you in navigating revenue management in the...
Aug 12, 2020 GuideEmail design best practices for hotels More than ever, hoteliers must maximize the use of...
Aug 10, 2020 WebinarManage effective capacity at your hotel Understand the factors at play with current capacity constraints...
Aug 6, 2020 GuidePrepare your hotel digital marketing strategy for a world without c... There's a major shift afoot that will have a...
Aug 5, 2020 Infographic7 formas de impulsar el SEO de tu hotel Descarga ahora nuestra infografía y descubre 7 cosas que...
Jul 23, 2020 GuideCRM: strategies and best practices to improve the guest experience In this guide we show you the fundamentals of...
Jul 22, 2020 GuideHow the role of the revenue manager evolved since COVID-19 In our latest guide we look at how revenue...
Jul 15, 2020 GuideHotel reopening toolkit The most popular and trending topics hotels should consider...
Jul 15, 2020 BlogThe Email Benchmarks – how 2020 shaped email marketing As our first follow-up to our Email Benchmark Report,...
Jul 8, 2020 Infographic5 ways to embrace metasearch on a budget When done well, metasearch can be a hotel’s best...
Jul 1, 2020 BlogPlotting the comeback for hotels in a COVID-19 environment Hotels in North America and around the world are...
Jun 19, 2020 BlogTaking action: Our commitment to the black community Cendyn’s technology exists to empower hospitality and connection, and...
Jun 18, 2020 GuideCendyn’s hotel capacity calculator Download the calculator today to determine your average “effective occupancy”...
May 28, 2020 GuideThe Email Benchmark Report 2020 Email continues to reign as the favored channel of...
May 26, 2020 BlogHotel-Casinos: Get ready for re-opening Several hotel-casinos across the US are re-opening this week,...
May 19, 2020 BlogManaging capacity constraints in a COVID-19 world As hotels around the world gradually reopen they face...
May 15, 2020 WebinarGO ALL IN: Digital marketing for online casinos Discover the latest trends and digital strategies that will...
May 13, 2020 BlogSurvey results: How hotels are coping with COVID-19 See the results and first-hand accounts of how hoteliers...
May 13, 2020 Infographic8 best practices for CRM in a crisis Your hotel’s customer relationship management (CRM) serves as a...
May 8, 2020 BlogHow to stay connected to your guests while your hotel is closed Ghosting is never a good look. If your hotel...
May 5, 2020 GuideKeep hotel employees engaged during COVID-19 We’ve compiled ideas and tips for effectively communicating and...
Apr 28, 2020 GuideGuía de optimización de email marketing para hoteleros La entregabilidad excepcional de tus correos está a su...
Apr 24, 2020 GuideCommunication dos and don’ts during COVID-19 To help ensure you are communicating with your guests...
Apr 14, 2020 GuideEight best practices in revenue management for during and after COV... During a crisis like COVID-19 revenue managers must adjust...
Apr 9, 2020 Guide10 digital marketing strategies for during and after COVID-19 With the travel industry at a virtual standstill, what’s...
Apr 8, 2020 BlogSix ways your RMS can assist with revenue management strategy durin... Here are six recommendations to help you to plan...
Mar 24, 2020 WebinarCrisis management: mitigating the effects of the novel coronavirus ... In this webinar you'll learn how to mitigate the...
Mar 18, 2020 BlogHot tips! Dealing with the effects of COVID-19? We’ve put together some tips and tricks for using...
Mar 18, 2020 BlogThe ultimate crisis survival guide for hotels The recent global spread of COVID-19 - and the...
Mar 13, 2020 BlogMeet the Cendyn team: 5 minutes with Niels Mekenkamp Niels Mekenkamp, Director Business Solutions - EMEA, discusses his...
Mar 12, 2020 GuideHow to build the best attribution model for your hotel This is the second guide in our two-part series...
Mar 10, 2020 BlogWhat’s at the heart of good hotel Website design? Creating a compelling and effective hotel website means balancing...
Mar 6, 2020 BlogWhat to do when crisis comes to your city Make no mistake: the global spread of the novel...
Mar 5, 2020 BlogMeet the Cendyn team: 5 minutes with Sam Samsudi Sam Samsudi, Regional Director of Sales - APAC, discusses...
Mar 3, 2020 BlogTop social platforms in APAC for hoteliers Where should you be investing your marketing dollars and...
Mar 3, 2020 GuideUnderstand attribution in digital marketing How is a hotel marketer supposed to know what...
Feb 25, 2020 WebinarPersonalized Pricing: the Path to Greater Profitability in 2020 With closer collaboration, your hotel can reap the benefits...
Feb 18, 2020 GuideCreating the ultimate revenue plan that drives success Discover your untapped revenue potential! Download our latest guide...
Feb 14, 2020 BlogHow to protect your hotel and prepare for a crisis A time of crisis can be stressful for anyone...
Feb 14, 2020 GuideEverything you need to know about metasearch advertising If your hotel is looking to take advantage of...
Feb 6, 2020 BlogMeet the Cendyn team: 5 minutes with Grace Azcarate Grace Azcarate, Marketing Manager, EMEA & APAC, discusses her...
Feb 5, 2020 GuideCómo capturar ingresos más allá de las habitaciones de tu hotel Uno de los catalizadores más importantes para el crecimiento...
Feb 4, 2020 InfographicHow to tell stories with your data Get our latest infographic to see how data visualization...
Feb 4, 2020 GuideRevenue management trends for 2020 and beyond Each trend has gained traction specifically because it helps...
Jan 28, 2020 Guide10 essential components of hotel RMS Revenue management is complex … and fierce. Leaving the...
Jan 23, 2020 Blograinmaker product enhancements rainmaker, part of the Cendyn Revenue Cloud will now...
Jan 13, 2020 GuideThe hotelier’s guide to green marketing In this guide, we explain how to market your...
Jan 12, 2020 GuideSorprende a tus clientes en un mundo marcado por el distanciamiento... Descubre cómo deslumbrar a tus huéspedes dentro de un...
Jan 10, 2020 GuideRefuerza tu presencia en redes sociales en 2021 Social media saw surging engagement in 2020, as people...
Jan 9, 2020 Guide10 reasons why the guest profile no longer lives in the PMS For today’s hoteliers, it’s the CRM that enables a...
Jan 8, 2020 Blog7 Skills to help you close more business at your hotel Group sales is not about manipulation; it’s about understanding...
Jan 7, 2020 Blog5 ways to start a data science initiative at your hotel Guidance for working with data as a hotel marketer...
Jan 2, 2020 InfographicDiscover your potential unknown guests Here’s our 7-step guide to surfacing your hidden guests...
Dec 23, 2019 GuideA hotelier’s guide to data science Learn the key techniques hoteliers can use to advance...
Dec 16, 2019 Infographic5 benefits of hotel marketing and revenue management being BFFs Hotels with integrated marketing and revenue management departments –...
Dec 16, 2019 WebinarData visualization for hoteliers Data specialists and hoteliers talk about how data visualization...
Dec 13, 2019 BlogInsider Perspective: John Seaton, Chief Commercial Officer The hospitality technology industry has many leaders and trailblazers....
Dec 12, 2019 GuideCreate a successful revenue strategy for the year ahead How to make a successful revenue strategy by asking...
Dec 11, 2019 GuideCómo planificar tu presupuesto para el 2021 El presupuesto para el año que viene va a...
Dec 11, 2019 WebinarOptimizing profitability with groups The importance and complexity of the group segment continue...
Dec 11, 2019 BlogThe best hotel holiday email campaigns We're delighted to share with you this year the...
Nov 27, 2019 BlogScience vs. fiction: RMS As research shows, when implemented appropriately, a science-based RMS leads...
Nov 27, 2019 BlogA comprehensive approach to hotel channel distribution By analyzing channels, hotels can develop a holistic strategy...
Nov 27, 2019 BlogUsing a BI tool to build a collaborative revenue strategy culture Revenue strategy requires a collaborative approach, with every stakeholder...
Nov 26, 2019 BlogDisaster recovery and readiness considerations for hotel revenue ma... The primary concerns of a revenue manager in a...
Nov 25, 2019 EventPersonalization & Pricing: Where CRM Meets Revenue Management We'll look at how a wide range of rich...
Nov 20, 2019 GuideLa calculadora de inversión digital de Cendyn Descarga la calculadora de inversión digital de Cendyn para...
Nov 14, 2019 BlogDesigning a hotel loyalty program: Part 2 Today, we share Part 2 in our loyalty program...
Nov 13, 2019 Infographic10 ways to mend fences between revenue management & sales Consider implementing these 10 ways to mend fences between...
Nov 13, 2019 GuideHow to master your hotel’s Instagram and Facebook stories If you’re not adding Facebook or Instagram Stories to...
Nov 13, 2019 GuideHow to execute SEO like a pro This guide is for hospitality marketers who want to...
Nov 13, 2019 GuideData management fundamentals for hoteliers In this guide we explore the fundamentals of data...
Nov 9, 2019 Guide10 claves para aprovechar la fidelización en tu estrategia de Reven... Como comercializadores y revenue managers, dependemos de los datos...
Nov 4, 2019 GuideHow to master the psychology of group sales & events 7 skills to help you close more business at...
Oct 31, 2019 BlogMaster lead scoring at your hotel Group sales success comes from effectively allocating resources to...
Oct 31, 2019 BlogHow to use a Facebook catalog for hotels The Facebook catalog is one of the few constants...
Oct 28, 2019 InfographicAce Black Friday & Cyber Monday campaigns Win your Black Friday & Cyber Monday revenue goals...
Oct 23, 2019 Guide8 powerhouse benefits of a CRM & RMS integration for hotels When Customer Relationship Management (CRM) and Revenue Management System...
Oct 15, 2019 BlogMeet the Cendyn team: 5 minutes with Melissa Phillips Melissa Phillips, Sales Development Representative, describes her career at...
Oct 15, 2019 GuideLa guía definitiva de email marketing para hoteles El marketing por correo electrónico no sólo es una...
Oct 15, 2019 BlogSeven steps to master lead management at your hotel Deliver a considerate and impactful lead acquisition and conversion...
Oct 8, 2019 GuideHow to book more weddings at your hotel In this guide, we'll show you how to attract...
Oct 2, 2019 GuideA hotelier’s guide to CCPA (California Consumer Privacy Act) Hotels need to prepare for the California Consumer Privacy...
Oct 1, 2019 BlogFAQ: How Cendyn is preparing for CCPA To help prepare our customers, we’ve prepared a Q...
Sep 26, 2019 Guide5 pasos esenciales para dominar los tests A/B En nuestra última guía, repasamos los cinco pasos esenciales...
Sep 26, 2019 Guide5 essential steps to A/B test the right way An A/B test is when different variables in a...
Sep 25, 2019 BlogCreate the perfect guest experience using your data Build the muscle memory that gives your team the...
Sep 25, 2019 BlogInsider Perspective: Michael Bennett, Chief Marketing Officer Cendyn's first "Insider Perspective" feature highlights Michael Bennett, Chief...
Sep 24, 2019 WebinarData management fundamentals for hoteliers In partnership with Sojern and Jumeirah, we are very...
Sep 23, 2019 BlogHow to master your hotel’s Instagram and Facebook stories Social media is an effective channel to showcase the...
Sep 23, 2019 WebinarHow to market your hotel after a hurricane Learn effective hotel marketing strategies to communicate with and...
Sep 19, 2019 Guide10 consejos para crear emails capaces de generar reservas Descarga nuestra guía para recibir diez consejos para mejorar...
Sep 17, 2019 BlogGlobal CRM Study preview: What’s next for the future of CRM This is the third article in a series where...
Sep 16, 2019 GuidePrepara la estrategia digital de tu hotel para un mundo sin cookies Hay un cambio importante en marcha que tendrá un...
Sep 10, 2019 BlogMaximize hotel profitability with group business The challenge with groups, is that you must manage...
Sep 4, 2019 Guide10 Hospitality trends to look for in Asia Download our guide and learn the top ten hospitality...
Sep 4, 2019 BlogGlobal CRM study preview: What hotels look for in a CRM This is the second article in a series where...
Sep 3, 2019 BlogHotel BI: Applying data analytics to real-life situations Hotel owners looking to accurately and efficiently improve business...
Aug 28, 2019 BlogGlobal CRM Study preview: The top challenges when it comes to CRM This is the first article in a series where...
Aug 26, 2019 Infographic5 formas de adaptar la inversión en metabuscadores a tu presupuesto Hemos resumido las cinco razones principales para que incorpores...
Aug 22, 2019 Blog3 things you need to do right away on your hotel’s Google pro... Here’s what your hotel needs to know about Google’s...
Aug 21, 2019 Infographic10 aciertos y errores en tu estrategia en Google Empieza a aprovechar todo lo que ofrece Google
Aug 21, 2019 GuideHow to maintain momentum in the off-season Learn three ways that your essential departments can fuel...
Aug 17, 2019 GuideKit de herramientas para la reapertura de hoteles En esta guía cubriremos los temas más populares y...
Aug 15, 2019 BlogRevenue Management to Revenue Strategy: The changing role of RM in ... With U.S. hotel occupancy levels registering record-breaking performance,1 hoteliers must get...
Aug 15, 2019 BlogHow to bring your best guest stories to life An effective ways to combat repetition is to turn...
Aug 12, 2019 GuideDecoding the guestprint Your guests have unique passions and personality traits that...
Aug 7, 2019 GuideHotel operations: 10 ways to leverage CRM As 2020 is approaching, hotels will depend on their...
Aug 7, 2019 GuideHotel marketers: 10 ways to leverage CRM As budget season is approaching, all eyes are on...
Aug 6, 2019 GuideRevenue management: 10 ways to leverage CRM With growing acquisition costs, increased supply, and softer demand...
Aug 5, 2019 Infographic10 dos and don’ts for hotels using Google Here are 10 ways to capture more value from...
Aug 5, 2019 BlogGet your hotel prepared for digital transformation Hoteliers face a lot of things: from macro-economic headwinds...
Jul 10, 2019 BlogThe key to profitability: understand your demand forecast A hotel that is constantly jam-packed with guests is...
Jul 8, 2019 GuideHospitality en un mundo contactless La tecnología está tomando la delantera para ayudar a...
Jul 5, 2019 GuideThe evolution of hotel marketing Explore and understand the evolution of hotel marketing to...
Jul 5, 2019 InfographicHow to align hotel revenue, marketing & operations Here are 10 tips for finding that sweet spot...
Jul 5, 2019 GuideGestión de leads para directores de Ventas de hoteles Cuando se trata de conseguir más grupos para tu...
Jul 2, 2019 Guide10 ways hotel CRM boosts your bottom line Increasingly, hotels are turning to CRM to find new...
Jul 1, 2019 BlogBecome a content marketing pro with six simple steps Here are 6 simple steps to help you create...
Jul 1, 2019 Blog5 proposal mistakes your hotel should stop right now Stay away from these sales sins that consistently cost...
Jun 30, 2019 EventITB eTravel: Data science bootcamp for hoteliers Learn the fundamental skills of working with data sets...
Jun 15, 2019 BlogThe Future of CRM, AI and machine learning for hotel marketing – Pa... With an AI-powered hotel CRM, it's feasible to deliver...
Jun 5, 2019 GuideCreate the perfect guest experience using your data Give your team the confidence to start using data...
Jun 5, 2019 GuideCómo contar historias con tus datos Consulta nuestra última infografía para descubrir cómo la visualización...
Jun 1, 2019 BlogHoteliers: What you need to know about changes to Facebook, Instagr... Facebook announced changes across Messenger, Instagram, and WhatsApp, which...
May 26, 2019 BlogThe Future of CRM, AI and machine learning for hotel marketing – Pa... AI makes it possible to have robust hotel guest...
May 5, 2019 GuideLeverage guest content and nurture your brand One of the easiest, most effective ways to combat...
May 5, 2019 InfographicHow to win at revenue management Discover the winning principles of hotel revenue management and...
May 5, 2019 InfographicHow to win at hotel operations Operations is the beating heart of the hotel, the...
May 5, 2019 GuideHow CRM has shaped the digital landscape The landscape of how we manage our data has...
May 5, 2019 InfographicDe la búsqueda a la reserva: personaliza el viaje completo del cliente Desde la selección de un destino hasta la búsqueda...
May 1, 2019 BlogThe Future of CRM, AI and machine learning for hotel marketing R... Artificial intelligence and machine learning are breaking new ground...
May 1, 2019 BlogHotel data science for revenue management Attend our upcoming Data Science Boot Camp Breakout Sessions...
May 1, 2019 BlogHoteliers: Everything you need to know from Google’s I/O conf... Hoteliers take a look at our recap from Google's...
Apr 30, 2019 Guide10 estrategias de marketing online durante y después del COVID-19 A continuación, presentamos 10 estrategias de marketing digital para...
Apr 10, 2019 BlogRM strategies & best practices for pre-opening your property For a positive return on your real estate investment,...
Apr 5, 2019 GuideHow to build a digital culture at your hotel Managing digital transformation doesn’t always have to be complicated...
Apr 5, 2019 GuideGuía de gestión de leads para hoteleros ¿Agobiado por los leads? Ahora viene el empujón final:...
Apr 5, 2019 Guide11 things planners want in hotel proposals right now When it comes to capturing more group business, it’s...
Apr 1, 2019 BlogDelivering your brand promise across the guest journey Brand consistency is table stakes when it comes to...
Apr 1, 2019 BlogMeet the Cendyn Team: Travel chat with Neelam Sen Meet Cendyn Product Services Manager Neelam Sen and hear...
Mar 23, 2019 GuideTodo lo que necesitas saber sobre atribución en marketing digital ¿Cómo puede un profesional de marketing saber qué es...
Mar 23, 2019 Guide10 elementos esenciales de un RMS hotelero En tiempos de crisis como COVID-19, RMS es una...
Mar 19, 2019 Guide10 dez componentes essenciais de um RMS para hotéis Aqui, apresentamos nossa visão dos dez componentes essenciais do...
Mar 5, 2019 GuideLead management guide for hoteliers This guide takes you through the necessary steps to...
Mar 1, 2019 Blog3 ways to drive local guest business for your hotel restaurant Guest post from our partners at Seven Rooms
Mar 1, 2019 BlogWomen who Code: Natalia Rodriguez on empowering women to succeed in... Meet Software Developer Natalia Rodriguez
Mar 1, 2019 BlogDesigning a hotel loyalty program: Part 1 Map out the core principles for your hotel's loyalty...
Feb 28, 2019 BlogEight ways to be a winner in hotel operations Operations is the beating heart of the hotel, the...
Feb 26, 2019 GuideDatenwissenschaftliche Anleitung Daten können eine kniffelige Angelegenheit sein. Zu viele, nicht...
Feb 26, 2019 GuideEntwickeln sie eine erfolgreiche umsatzstrategie für das kommende jahr Der richtige Plan macht den Unterschied für Umsatzmanager. Dies...
Feb 26, 2019 Guide8 mächtige Vorteile einer CRM- und RMS-Integration Wenn Lösungen in den Bereichen Customer Relationship Management (CRM)...
Feb 26, 2019 GuideSo setzen Sie SEO wie ein Profi ein Eine gut optimierten Hotelwebsite bietet einen umfassenden Vorteil: Durch...
Feb 5, 2019 InfographicFrom looking to booking: personalize the whole guest journey From selecting a destination to researching the stay itself,...
Feb 5, 2019 GuideLa guía definitiva para obtener los mejores resultados del SEO hote... Esta guía está dirigida a profesionales del marketing hotelero...
Feb 2, 2019 Guide10 consejos para hoteleros: qué hacer y qué no hacer en Instagram Para los hoteles, el uso de Instagram es beneficioso...
Feb 1, 2019 BlogMeasuring what matters the most at your hotel Numbers are rational and assuming that the source of...
Feb 1, 2019 BlogHow CRM has evolved the digital landscape The landscape of how we manage our data has...
Jan 5, 2019 InfographicLet’s hear it for the brand! Brand consistency is table stakes when it comes to...
Jan 5, 2019 GuideLead scoring for hotel sales pros Lead scoring ensures that Sales Managers don’t waste time...
Jan 5, 2019 InfographicGoing from a Hotel Database to an Ecosystem Hotels need to think about data existing in an...
Jan 5, 2019 InfographicA hotelier’s guide to display advertising Break through the distractions to create an ad experience...
Jan 5, 2019 Guide10 Dos & Don’ts for Hotels on Instagram How to nurture engagement & what to avoid at...
Nov 6, 2018 BlogMeet the Cendyn Team: 5 minutes with Claire Boys Meet Claire Boys - Cendyn's EMEA Account Mananger who...
Nov 5, 2018 GuideAce your hotel RFP response process Our latest guide provides you with five simple steps...
Nov 1, 2018 BlogMaking personalization work in the real world Hear about three hotels experiences about personalization and see...
Nov 1, 2018 Blog(Almost) everything starts with a search Research is second nature to consumers - people are...
Nov 1, 2018 Blog6 ways to woo & win groups & catering Creating a more efficient way to win business is...
Oct 6, 2018 GuideUnlocking the potential of group sales and catering Look at how group sales & catering has become...
Oct 5, 2018 GuideData Management Essentials – Cendyn Build a foundation for the next right action &...
Oct 5, 2018 Guide10 questions to ask before investing in a hotel CRM Benchmarking hotel CRM solutions can be a challenging task...
Oct 1, 2018 BlogShifting away from the PMS as the data warehouse Traditionally, the PMS has been considered the primary hub of...
Oct 1, 2018 BlogCRM for the modern hotel marketer We were delighted when our partners, Welcome Systems, invited...
Sep 5, 2018 Guide2019 digital marketing plan & budget guide Get the guidance you need to create your hotel's...
Sep 1, 2018 BlogPersonalize the hotel guest experience We're delighted to bring you a blog post by...
Sep 1, 2018 BlogAce your hotel RFP response process In the hotel industry an RFP, or request for proposal,...
Aug 10, 2018 GuideGuía: 6 claves para conocer mejor a nuestros clientes Descarga nuestra última guía para superar las expectativas de...
Aug 2, 2018 Infographic10 tips to close group business Shorten the sales cycle with hotel proposals that win...
Aug 2, 2018 BlogCendyn product updates Enterprise marketing automation and guest intelligence for multi-property/multi-brand implementations
Aug 2, 2018 BlogMeet the Cendyn Team: Travel chat with Chris Bram Chris is our Senior Director of CRM Product Services....
Aug 1, 2018 BlogHow to reach hotel seekers in your city Amy is looking for reasons to believe your hotel...
Aug 1, 2018 BlogAggregating your hotel data with CRM Challenges arise out of the evolution of technology in...
Aug 1, 2018 BlogSizing the value of group business for your hotel The cost of servicing different types of groups is...
Jul 9, 2018 EventPanel: Hotel Marketer’s Guide to Personalization at Scale Get hands-on advice from experts in hospitality and digital...
Jul 5, 2018 GuideObtaining consent for marketing activities This guide will give you all the tips you...
Jul 1, 2018 BlogEngage with your most valuable guests Building a relationship with your guests is the cornerstone of hospitality,...
Jul 1, 2018 BlogCendyn featured in 2018 Hospitality Technology Study Cendyn's SVP of Global Marketing + Business Development Michael Bennett responded...
Jul 1, 2018 BlogMaster the art of relationships to win group business for your hotel If you’re a hotelier responsible for securing groups and...
Jun 4, 2018 GuideCómo gestionar la comunicación en tiempos de Covid-19 Hoteles: Para ayudarte a comunicar con tus huéspedes y...
Jun 2, 2018 BlogCendyn partners with Hedgehog for marketing personalization Cendyn is proud to announce a new partnership with...
Jun 2, 2018 BlogMapping personalization to profits in the guest journey Through the guest journey, travelers interact with a myriad...
May 5, 2018 GuideHotel marketing guide to personalization In this guide, you'll learn how to enable automated,...
May 5, 2018 GuideChanging traveler expectations Download our guide to discover how traveler expectations have...
May 2, 2018 BlogA proactive approach to hotel digital marketing Guest blog Q&A feature with John McAuliffe from WebCanada...
May 2, 2018 BlogHappy Mother’s Day, from Cendyn! Today is Mother’s Day! To celebrate, we asked our...
May 2, 2018 BlogDrive revenue throughout the guest journey We can’t escape the topic of AI today -...
Apr 5, 2018 GuideHotel marketing to millennials Millennials now make up the largest living generation and...
Apr 5, 2018 GuideHotel CRM & social media guide In this guide, we’ll explore how powerful data segmentation...
Apr 2, 2018 BlogDrive direct bookings with hotel CRM In this article we suggest some effective ways of...
Apr 2, 2018 BlogGet to know your guests with guest profiles By compiling data and learning guest behavior over time,...
Apr 2, 2018 BlogHit the OTAs with a rebound: 5 direct booking strategies for hotels Love them or hate them, the OTAs are here...
Apr 2, 2018 BlogData append campaigns for need times Every hotel experiences need periods. Whether it is the...
Mar 16, 2018 BlogHow to create promoters of your hotel’s brand Is your hotel benefiting from strong word-of-mouth? If not,...
Mar 5, 2018 InfographicDiscover everything you need to know about hotel CRM We highlight the key concepts of CRM and how...
Mar 2, 2018What drives guests to be promoters? In previous research conducted, we’ve seen that the Net...
Mar 2, 2018 BlogA hotel marketer’s guide to CRM Learn more about the role the Marketing Manager plays...
Mar 2, 2018 BlogMeet the Cendyn Team: Derek Stevens Meet Derek Stevens from our Sales Development Team
Feb 2, 2018 BlogPromoter, neutral or detractor? What makes a guest a promoter, neutral or detractor?...
Feb 2, 2018 BlogUse technology to improve the guest experience Using technology to own the digital conversation has become...
Feb 2, 2018 BlogTripAdvisor success with CRM Using CRM and TripAdvisor Review Collectio technology, TripAdvisor identified...
Jan 5, 2018 GuideHospitality marketing segmentation guide Our latest guide provides you with 5 easy steps...
Jan 5, 2018 Infographic10 secrets to stellar email opens and click-throughs 10 secrets to keep your hotel’s emails from getting...
Jan 2, 2018 Blog7 best practices for mobile-first email design We allow our favorite brands into our inbox because...
Nov 2, 2017 BlogAutomated email ideas for the holidays Email automation is a great way for hoteliers to...
Nov 2, 2017 BlogData intelligence that improves guest loyalty The hospitality industry caters to millions of people daily....
Nov 2, 2017 Blog5 ways AI is transforming hotel marketing Artificial intelligence is enabling the hotel industry to do...
Oct 5, 2017 GuideEnhancing loyalty Asia-Pacific Created in conjunction with Skift, this report takes a...
Oct 5, 2017 GuideDigital marketing best practices In this hotel digital marketing guide you’ll learn best...
Oct 5, 2017 Infographic10 steps to a successful hotel CRM deployment A step-by-step guide that takes the guesswork out of...
Oct 2, 2017 BlogThe hotelier’s email marketing guide for the holidays When it comes to sending email marketing campaigns, there's...
Oct 2, 2017 BlogMeet the Cendyn Team: Travel chat with Rodd Herron Rodd is our Vice President of Sales Development and...
Oct 1, 2017 GuideThe hotel industry’s automated future Learn how marketers are shifting from a pattern of...
Sep 2, 2017 BlogCendyn knows the true power of data First party data is a hotel’s most valuable asset....
Sep 2, 2017 BlogUsing CRM and data to curate unique experiences While customer relationship management (CRM) is a term that...
Aug 2, 2017 BlogEmail design top tips Exceptional customer service is the foundation of what hoteliers do,...
Aug 2, 2017 BlogMeet the Cendyn Team: Travel chat with Kevin Ryan Kevin Ryan oversees all product design for Cendyn’s Ovations...
Aug 2, 2017 BlogConverting guests to loyal brand advocates Hotels that succeed in building on their direct channels,...
Aug 2, 2017 BlogAn effective digital marketing strategy Every hotel marketer knows that targeting guests and driving...
Aug 2, 2017 BlogCreative best practices for display ads To create a successful display ad, you need to...
Jul 2, 2017 BlogConnectivity within the hospitality industry As the most connected customer relationship management (CRM) solution...
Jul 2, 2017 BlogThe power of email automation Automated transactional emails can be the cornerstone of a...
Jul 2, 2017 BlogMeet the Cendyn Team: Travel chat with Sara Toth Sara Toth, Vice President, Enterprise Business Solutions, has been...
Jun 2, 2017 BlogCendyn & TripAdvisor Review Collection Online ratings and reviews can make or break a...
Jun 2, 2017 BlogWebsite tagging like a pro Tagging trends and the applications themselves change very often,...
Jun 2, 2017 BlogMeet the Cendyn Team: Travel chat with Laura Raso Lover of travelling, Laura Raso, Guestfolio's Office Manager shares...
May 2, 2017 BlogMeet the Cendyn Team: Travel chat with Nicki Graham Dislike the journey, but love the destination? Cendyn’s Senior...
May 2, 2017 BlogAre you utilizing your superfans? Superfans are everywhere. They consistently spend on their favorite...
Apr 2, 2017 BlogLoyalty trends shaping hotels The online marketplaces of the twenty-first century, together with...
Mar 2, 2017 BlogInnovating with AI: predictive analytics Hoteliers have an amazing collection of raw data, which...
Feb 2, 2017 BlogMeet the Cendyn Team: Robert Schimmel Robert Schimmel is the Director of Product Management at...
Dec 2, 2016 Blog5 Awesome Tips about eProposal eProposal packs a powerful punch, empowering you to respond...
Sep 2, 2016 BlogThe key to executing smarter meetings Event Management technology has enabled companies to better manage...
Aug 2, 2016 BlogOwning the digital conversation throughout the travel journey In this article, we look at all the digital...
Aug 2, 2016 BlogWhat’s driving your guests to make their travel decisions? In this article, we look in detail at micro-moments...
Jul 2, 2016 BlogWhy first responders get 70% of the business You never get a second chance to make a...
Jun 2, 2016 BlogUse data to power audience segmentation Data is changing the foundations of hospitality marketing. With...
May 2, 2016 Blog5 tips for switching to paperless events Paperless events are becoming more popular than ever for...
Feb 2, 2016The Three Essential Components of True Hotel CRM There is a fair amount of confusion in the...
Jan 2, 2016Millennials are pushing new trends in the hospitality event landscape Cendyn Arcaneo's Product Development Team Shares the Newest Trends...
Aug 2, 2015 BlogGoogle ad updates – top tips On Friday, February 19th, Google started removing the right-hand...
Feb 2, 2015 BlogHow personalized data cultivates loyalty With one-to-one marketing, hoteliers can leverage Big Data to...
