Resources library

Trending now

image placeholder

Hospitality in a contactless world

image placeholder

Audiences: the most powerful segmentation in hospitality

eInsight CRM customers will now benefit from the most sophisticated audience segmentation in hospitality. Audiences, a new feature for eInsight CRM, is one of the...

image placeholder

Explore The Cendyn Knowledge Cloud

We're excited to share the launch of our new, all-encompassing customer portal – the Cendyn Knowledge Cloud – where you can come to learn,...

Popular Topics

Crisis Management

image placeholder

Hotel reopening toolkit

The most popular and trending topics hotels should consider while getting ready for guests again....

image placeholder

Plotting the comeback for hotels in a COVID-19 environment

Hotels in North America and around the world are starting to look ahead...

image placeholder

Communication dos and don’ts during COVID-19

To help ensure you are communicating with your guests and community in the...

Hotel Marketing

image placeholder

Create wow moments for guests in a socially dis...

By making your hotel guests feel comfortable, anticipating their needs and being able to respond...

image placeholder

eInsight CRM & Apple Wallet: reservation details at your guest...

The new eInsight CRM and Apple Wallet integration is a way for guests...

image placeholder

Cendyn’s digital spend calculator

Download Cendyn's digital spend calculator to help you see the actual impact of...

Data Strategy

image placeholder

Cendyn’s digital spend calculator

Download Cendyn's digital spend calculator to help you see the actual impact of your digital marketing campaigns on your STR report.

image placeholder

The ultimate email marketing playbook for hotels

Email marketing is not only a way to boost sales but also a valuable tool to get to know your guests better. With this...

image placeholder

Why cleansing your database is so important in our data-driven world

Creating dynamic, personalized marketing campaigns is the best way to communicate with your hotel guests. However, the effectiveness of these campaigns depends on the...

image placeholder

Decoding the guestprint amid COVID-19

To help you navigate maintaining stellar personalization at your hotel amid COVID-19 changes, we’ve updated the guestprint. Read on to see how the guest...

Budget Planning

image placeholder

A revenue management checklist for a topsy turvy world

To assist you in navigating revenue management in the time of COVID, we’ve put together this revenue manager’s checklist. Today’s topsy turvy world may...

image placeholder

Hotel reopening toolkit

The most popular and trending topics hotels should consider while getting ready for guests again. From marketing and loyalty to revenue management and group...

image placeholder

5 ways to embrace metasearch on a budget

When done well, metasearch can be a hotel’s best friend. It’s a source of demand that can be more affordable than OTAs, more reliable...

Operations

image placeholder

Hotel reopening toolkit

image placeholder

Decoding the guestprint amid COVID-19

image placeholder

The ultimate crisis survival guide for hotels

10 reasons why the guest profile no longer lives in the PMS

Sales

image placeholder

Protect profitability with your digital marketing spend

The headwinds remain strong across hospitality....

image placeholder

Explore The Cendyn Knowledge Cloud

The Knowledge Cloud is an all-encompassing...

image placeholder

Regional trends spotlight: hospitality and travel in APAC

The Asia-Pacific region was one of...

image placeholder

Hotel reopening toolkit

The most popular and trending topics...

View all resources

New to Cendyn! Unite your data with Starling, a next-generation customer data platform

Join the waitlist