Resources library

Highlights

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Decoding the guestprint

What is hotel CRM?

Cendyn's eInsight CRM is a comprehensive hotel Customer Relationship Management (CRM) platform, that consolidates, engages and measures disparate data transactions...

Guestfolio CRM product tour

Guestfolio CRM, by Cendyn, provides intuitive marketing automation and guest intelligence for boutique and independent hotels. Discover how you can...

Popular Topics

Marketing

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The best hotel holiday email campaigns

We're delighted to share with you this year the very best hotel holiday campaigns!

¿Qué es el hotel CRM?

Cendyn's eInsight CRM es una plataforma integral de gestión de la relación con...

O que é hotel CRM?

Juntando tudo isso, o CRM pode providenciar os meios para hoteleiros centralizarem seus...

Sales

10 ways to mend fences between revenue manageme...

Consider implementing these 10 ways to mend fences between these two teams, so your staff...

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How to master the psycholog...

7 skills to help you close more business at your hotel

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Master lead scoring at your...

Group sales success comes from effectively allocating resources to the most promising leads.

Data Strategy

¿Qué es el hotel CRM?

Cendyn's eInsight CRM es una plataforma integral de gestión de la relación con el cliente (CRM) del hotel, que consolida y mide transacciones de...

O que é hotel CRM?

Juntando tudo isso, o CRM pode providenciar os meios para hoteleiros centralizarem seus dados e criar uma única fonte de preferências para cada hóspede.

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Guía: 6 claves para conocer mejor a nuestros clientes

Descarga nuestra última guía para superar las expectativas de tus invitados conociéndolos mejor.

Cendyn Live Presents – WTM 2019

Michael Bennett, CMO at Cendyn and John Seaton, CCO at Cendyn sit down and talk about the state of the industry and what's in...

Budget Planning

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Create a successful revenue strategy for the year ahead

How to make a successful revenue strategy by asking the right questions because the right plan makes all the difference for revenue managers.

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10 ways hotel CRM boosts your bottom line

Increasingly, hotels are turning to CRM to find new ways to engage guests, increase guest satisfaction and drive higher profitability. Download our guide to...

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How to win at revenue management

Discover the winning principles of hotel revenue management and see how you can excel at being one of the key cogs that drives the...

Operations

¿Qué es el hotel CRM?

O que é hotel CRM?

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Guía: 6 claves para conocer mejor a nuestros clientes

Cendyn Live Presents – WTM 2019

Revenue

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Create a successful revenue strategy ...

How to make a successful revenue...

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Disaster recovery & readiness pa...

Learn from a panel of hotel...

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To RMS or not to RMS?

Have you ever thought to yourself...

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Taking a Hammer to Revenue Management...

In this webinar, we tackle some...

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