GuideHow the role of the revenue manager evolved since COVID-19 As hoteliers come to grips with reopening during a global pandemic, all roles within the hotel structure have been readjusted. COVID-19 seems to have...
GuideCreate wow moments for guests in a socially distanced world "Wow" moments may seem somewhat cliché but they are also powerful loyalty drivers and reputation builders, especially during a global pandemic. With strong attention...
GuideHospitality in a contactless world How CRM, video, streaming & other tech tools can reduce contact & empower amazing customer...
BlogThe Email Benchmarks – how 2020 shaped email marketing As our first follow-up to our Email Benchmark Report, we are now able...
GuideHow the role of the revenue manager evolved since COVID-19 In our latest guide we look at how revenue managers must evolve in...
GuideCapture non-room revenue at your hotel One of the most important catalysts for growth at your hotel is non-room revenue. These...
BlogPriorityQ: send ultra-personalized communications with our new one-... PriorityQ allows you to segment your top tier guests and edit transactional emails...
GuideA user guide to Cendyn’s Insight Score and Audiences The Insight Score gives marketers what they need to understand a guest’s true...
GuideA user guide to Cendyn’s Insight Score and Audiences The Insight Score gives marketers what they need to understand a guest’s true affinity for their brand. To help you maximize the use of...
GuideCRM + PMS Integration Essentials In this guide we explore one of the most important integrations in the hotel technology suite - the tight relationship between the PMS &...
GuideCendyn’s digital spend calculator Download Cendyn's digital spend calculator to help you see the actual impact of your digital marketing campaigns on your STR report.
GuideThe ultimate email marketing playbook for hotels Email marketing is not only a way to boost sales but also a valuable tool to get to know your guests better. With this...
GuideHotel Tech Report 2021 Buyer’s Guide: Hospitality Marketing A... Produced in partnership with HotelTechReport - This 2021 Hospitality Marketing Agency Buyer's Guide assists hotel owners and operators through the research, selection and vetting...
GuideHotel Tech Report 2021 Buyer’s Guide: Hotel CRM & Email Market... This Buyer's Guide assists decision makers through the research, selection and vetting process when identifying a new technology partner to improve their hotel marketing.
GuidePlanning your 2021 budget in the wake of uncertainty Budgeting for the year ahead is going to be difficult. Building your budget around uncertain demand isn’t necessarily impossible, but it does require dexterity...
BlogeProposal Video: drive more sales conversations with personalized v... eProposal Video makes your sales proposal...
BlogProtect profitability with your digital marketing spend The headwinds remain strong across hospitality....
