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A hotelier’s guide to GDPR
With GDPR coming into effect on May 25, 2018 this guide will help you prepare for the new legislation and enable you to get your database ready in time.
Hotel marketing to millennials
Millennials now make up the largest living generation and are spending more on travel than ever.
A millennial
Hotel CRM cheat sheet
We highlight the key concepts of CRM and how each role can play a part in the implementation and success of CRM at your hotel.
Enhancing loyalty: spotlight Japan
Japan has long been one of Asia’s most mature travel markets, in terms of both domestic and outbound tourism.
Japan spotlight
A hotel marketer’s guide to CRM
Typically, the marketing department plays the lead role in CRM, acting as the primary user and key operator of CRM software and managing guest communications and data.
hotel CRM all components
What’s on your iPhone?
Renee manages hotel CRM project configurations and integrations at Cendyn.
International Women’s Day
To celebrate International Women’s Day, we sat down with Cendyn’s co-founder and Enterprise Business Officer, Robin Deyo.
Robin Deyo
Top social platforms in APAC
Because of the level of mobile penetration, social media as a platform plays a critical role for engagement with both business and leisure travelers in Asia, and as such, are part of the complete travel journey.
Asia Pacific social