Resources library

Trending now

image placeholder

The ultimate crisis survival guide for hotels

image placeholder

Open or closed, think local

Never before have we seen such a sense of community across the globe. This real sense of coming together and selflessness has been overwhelming....

image placeholder

WEBINAR: Crisis management

In our latest webinar we look at how the novel coronavirus has taken hold across the globe and how to hotels can navigate these...

Popular Topics

Crisis Management

image placeholder

Open or closed, think local

Top tips to help you manage your employees, marketing and strategy at a local level...

image placeholder

The Casino Revenue Manager’...

Strategy and tactics specifically for hotel-casino revenue managers to navigate the unfolding global...

image placeholder

Crisis management: mitigati...

In this webinar you'll learn how to mitigate the effects of the novel...

Hotel Marketing

image placeholder

Hot tips! Dealing with the effects of COVID-19?

We’ve put together some tips and tricks for using Cendyn products to deal with the...

image placeholder

The ultimate crisis surviva...

In this guide, we offer tactical crisis management advice for all sides of...

image placeholder

How to build the best attri...

This is the second guide in our two-part series on mastering digital attribution...

Data Strategy

image placeholder

A hotelier’s guide to data science

Learn the key techniques hoteliers can use to advance data science inside their orgs and improve the effectiveness of their marketing programs.

image placeholder

Data management fundamentals for hoteliers

In this guide we explore the fundamentals of data management in hotel marketing, revenue management and operations. We explain key terms and concepts, the...

image placeholder

The state of CRM and guest management in 2019 and beyond

Cendyn partnered with h2c to develop a global survey that took a deep dive into the current state of CRM and guest data management...

image placeholder

A hotelier’s guide to CCPA (California Consumer Privacy Act)

Hotels need to prepare for the California Consumer Privacy Act (CCPA). Download the guide to CCPA to ensure your hotel is adhering to CCPA.

Budget Planning

image placeholder

What to do when crisis come...

Make no mistake: the global spread of the novel coronavirus, or COVID-19, is a tragedy and health crisis. With that being said, the travel...

image placeholder

Revenue management trends f...

Each trend has gained traction specifically because it helps hotels not just increase overall revenues but maximize total profit. It’s the driving force pushing...

image placeholder

Create a successful revenue...

How to make a successful revenue strategy by asking the right questions because the right plan makes all the difference for revenue managers.

Operations

image placeholder

The ultimate crisis survival guide for hotels

10 reasons why the guest profile no longer lives in the PMS

image placeholder

Data management fundamentals for hoteliers

image placeholder

8 powerhouse benefits of a CRM & RMS integration for hotels

Sales

image placeholder

2020 technology forecast for hotel ca...

This month, we’re taking a glimpse...

image placeholder

7 Skills to help you close more busin...

Group sales is not about manipulation;...

image placeholder

10 ways to mend fences between revenu...

Consider implementing these 10 ways to...

image placeholder

How to master the psychology of group...

7 skills to help you close...

View all resources

Looking for guidance right now?

Times are very tough but we want you to know we're here for you. Our resource hub is geared to help hoteliers across the globe navigate this challenging time.

Want our guidance, content and data research straight to your inbox: subscribe now!

Access our resources