A catalyst for digital transformation

Michael oversees global marketing and eCommerce at Cendyn. He has over 25 years of international management experience, working with companies such as White Lodging and KSL Capital. His specialties lie in both B2B and B2C marketing, digital and mobile implementations, all with a proven track record of success. Michael focuses on managing with an emphasis on profitable growth through an increase in CLV, while constantly reiterating that creative marketing is only successful when held accountable to the results it produces. Michael currently resides in San Diego with his wife and two beautiful daughters. 

John is responsible for driving Cendyn’s growth and expansion across the globe. Prior to joining Cendyn, John’s 20+ years in the hospitality industry has been focused in sales, marketing, distribution and hospitality technology. John has held a number of senior management positions at companies including eRevMax, Pegasus Solutions, HBSi and Global Hotel Alliance. John has sat on the E-Commerce Committee for the European Tour Operator Association (ETOA), been a member of Meeting Professional International (MPI), the Hotel Electronic Distribution Network Association (HEDNA) and Hotel Technology Next Generation (HTNG). He currently sits on the Sales Advisory Board of HSMAI Europe. Prior to joining the hospitality industry, John was a professional tennis coach. 

Brad is responsible for leading technology strategy and innovation across the business and delivering technical excellence to our clients across the globe. Brad has over 30 years of experience in technology leadership, with a strong track record of planning, directing, and delivering technology systems, products, and solutions across the public sector and startup space. Having worked for Yahoo, Motorola, DayJet Technologies, and IBM, he has proven hands-on experience in software engineering, large scale integrations, and big data.  He holds an MBA from Nova Southeastern University, an MS in Computer Science from Florida Atlantic University and a BS in Computer Engineering from the University of Florida. 

As Chief of Staff, Kendall helps establish both long-term objectives and the day-to-day operational cadence of the business while acting as a cooperative partner across all Cendyn’s functional departments. Kendall earned her BA in Economics from the University of Virginia. Prior to Cendyn, she held various roles at Workday, P2 Energy Solutions, and SunTrust Robinson Humphrey. While at Workday, she was named North American Large Enterprise Services Executive of the Year, and both co-founded and lead the first fully Virtual Employee Belonging Council chapter to help connect employees outside of the office.

Jenny is responsible for leading the Human Resources function and programs to ensure Cendyn recruits, engages, retains, and develops our talented associates at all levels. Jenny has nearly 30 years of experience in Human Resource leadership focusing on delivering results for service based high growth companies in a number of industries such as hospitality, professional services, legal outsourcing, restaurant and retail.  She has deep experience in mergers, acquisitions, and integrations focusing on organizational leadership development, talent recruitment, and retention. Jenny graduated from Emory University with a Bachelor of Arts degree in Psychology and holds Senior Human Resources Professional (SPHR) and SHRM – SCP certifications. Jenny also in a member of the Boys and Girls Club of Atlanta Board of Directors.  

Paolo is responsible for M&A integrations and driving the portfolio product strategy at Cendyn. Paolo began his lifelong hospitality career while working in hotel operations at Vail Resorts, and his extensive experience includes all areas of hospitality technology, marketing and product management. Before joining Cendyn, he led the e-commerce and digital teams for Two Roads Hospitality and Hyatt Hotels, and served as head of Product Management for Sabre Hospitality. Paolo has lived and worked in the US, Europe and South Africa, and plays an active role in pushing the hospitality industry forward, serving on the advisory boards for Cornell Center for Hospitality Research and HSMAI as well as guest lecturing and executive mentorship programs at Louisiana State University, Cornell University and University of Denver. 

Subho is responsible for successfully leading, accelerating and expanding Cendyn’s India footprint. Subho is an astute leader of new business set-ups, transformations and turnarounds in PE Owned and Fortune 500 companies. Prior to Cendyn, Subho founded ROYB, a start-up for Online Reputation of Companies. Before his entrepreneurial stint, Subho worked at Open Solutions, Fiserv and ADP in strategic leadership roles across multiple geographies. He earned his Post Graduate Certificate from Xavier School of Management and his Bachelors in Commerce from Kolkata University. He is a Certified Six Sigma Master Black Belt, Dev-Ops Master, CISSO, PRINCE2 Practitioner and a Certified Risk Professional. Subho currently resides in Hyderabad with his wife and two sons. Subho is an ardent traveller and enjoys playing soccer & cricket.

Gautam Lulla brings 20 years of solid industry experience spanning the breadth of the hotel reservations and distribution technology industry. He has invaluable international experience, having worked on three different continents: the Taj Group of Hotels in India, Pegasus Solutions in the U.S. and Amadeus IT in France. He joined Travel Tripper in 2008 as one of the early founders, where, as CEO, he spearheaded its evolution into the industry’s most innovative provider of hotel distribution and marketing solutions, leading its acquisition of and integration with Pegasus in 2019. In 2022, Gautam took the opportunity to merge Pegasus with Cendyn in order for the two organizations to realize a common ambition of delivering a state-of-the-art technology platform for the hotel industry. At Cendyn, Gautam is responsible for overseeing the technological innovation process, including strategic goals, methods, and products for the company and our global customer base.