About Cendyn

Michael is Chief Executive Officer at Cendyn He has over 25 years of international management experience, working with companies such as White Lodging and KSL Capital. His specialties lie in both B2B and B2C marketing, digital and mobile implementations, all with a proven track record of success. Michael focuses on managing with an emphasis on profitable growth through an increase in CLV, while constantly reiterating that creative marketing is only successful when held accountable to the results it produces. Most importantly, Michael’s greatest career achievement is creating opportunities for A players to shine, succeed and grow in their own careers. He currently resides in Southern California with his wife and two beautiful daughters.

Matthew Quilter is a senior financial executive based in the United States, with extensive experience across global technology and SaaS organizations. He has held leadership roles at companies including SugarCRM, Poppulo, EagleView, and United Technologies, where he led financial strategy, reporting, compliance, and operational transformation initiatives. He holds a master of business administration (MBA) in finance, marketing, and economics from the University of Rochester, Simon Business School. Matthew brings deep expertise in financial management, financial reporting, and process improvement, supporting scalable and sustainable business growth.

Jenny is responsible for leading the Human Resources function and programs to ensure Cendyn recruits, engages, retains, and develops our talented associates at all levels. Jenny has nearly 30 years of experience in Human Resource leadership focusing on delivering results for service based high growth companies in a number of industries such as hospitality, professional services, legal outsourcing, restaurant and retail.  She has deep experience in mergers, acquisitions, and integrations focusing on organizational leadership development, talent recruitment, and retention. Jenny graduated from Emory University with a Bachelor of Arts degree in Psychology and holds Senior Human Resources Professional (SPHR) and SHRM – SCP certifications. Jenny also in a member of the Boys and Girls Club of Atlanta Board of Directors.

Luke Markesky is Chief Customer Officer at Cendyn, where he leads Account Management, Customer Experience Operations, and Delivery across the company’s software, services, and eCommerce business. His role focuses on making Cendyn a stronger partner to hotels throughout their customer journey.

Luke brings more than 15 years of experience in hospitality and travel technology. Previously, he served as Cendyn’s global vice president of eCommerce, leading global eCommerce solutions and professional services. He has also held leadership roles at Sabre Hospitality Solutions spanning digital platforms, product management, and large-scale service delivery.

Luke studied at Loyola University New Orleans and Boston College. He is passionate about building high-performing teams and solving complex marketing, product, and technology challenges in ways that help hotels put their guests first.

Nicki is a seasoned marketing and communications leader with two decades of experience in the public relations and marketing fields, with thirteen of those years focused on the hospitality technology industry. As the Chief Marketing Officer at Cendyn, Nicki leads a global team of marketing, enablement, communications and business development professionals who are responsible for generating demand, increasing brand awareness, and building pipeline for Cendyn’s products and services. Prior to her time at Cendyn, she lead communications and public relations strategy for healthcare clients at IPG and WPP public relations agencies.

Kevin Duncan is a hospitality technology executive with more than 25 years of experience spanning revenue management, commercial strategy and product leadership. He has led product, analytics and go-to-market functions for hotel and resort operators, building teams and platforms that turn commercial strategy into measurable revenue performance.

His career includes senior revenue management and sales leadership roles at Marriott International, Classic Hotels & Resorts and Interstate Hotels & Resorts, followed by a decade at Cendyn spanning product management, strategic product initiatives and enterprise product leadership. He has led the development of Cendyn’s cross-product analytics platform, and has served as interim technology and product leader across Product, R&D, IT, Data/AI and Security. He brings a rare combination of hotel operations experience and enterprise software leadership to every product decision.

Outside of work, Kevin is a proud husband and father to two energetic boys. He enjoys coaching little league baseball, where his love of teamwork and mentorship extends from the boardroom to the ballfield. Balancing family, career, and community, Kevin brings the same passion for growth and leadership to all areas of his life.

Kevin serves as Chief Product Officer at Cendyn, where he leads product strategy across the company’s hospitality platforms.

Tom is an accomplished technology and operations executive with deep experience leading customer success, product analytics, and global service organizations in the SaaS and IT industries. Prior to joining Cendyn, Tom held senior leadership roles at companies including Autotask, Datto, and FactSet, where he drove large-scale transformation, operational excellence, and customer-centric growth across international markets.

Throughout his career, Tom has partnered closely with private equity firms such as Vista Equity Partners to deliver strategic value creation through data, innovation, and disciplined execution. As Chief Data and Transformation Officer at Cendyn, he is focused on leveraging data, optimizing customer outcomes, and advancing the company’s mission to empower hoteliers through data-driven technology.c

Madan Divaker is a global technology executive with more than 30 years of experience across technology, engineering, product and architecture. He has led global engineering and R&D organizations, modernized complex technology platforms, and built high-performing teams across the US, Europe, Latin America and India.

His career spans enterprise software, retail technology and product information management, including Chief Technology Officer at 1WorldSync and global product and R&D leadership at LANSA. He has partnered with boards and private equity investors to deliver two exits and brings a practical perspective on simplifying complex technology estates, connecting architecture and product strategy, and building scalable platforms that support business growth.

Madan serves as Chief Technology Officer at Cendyn where he leads technology strategy across the company’s hospitality platforms.

Subho is responsible for successfully leading, accelerating and expanding Cendyn’s India footprint. Subho is an astute leader of new business set-ups, transformations and turnarounds in PE Owned and Fortune 500 companies. Prior to Cendyn, Subho founded ROYB, a start-up for Online Reputation of Companies. Before his entrepreneurial stint, Subho worked at Open Solutions, Fiserv and ADP in strategic leadership roles across multiple geographies. He earned his Post Graduate Certificate from Xavier School of Management and his Bachelors in Commerce from Kolkata University. He is a Certified Six Sigma Master Black Belt, Dev-Ops Master, CISSO, PRINCE2 Practitioner and a Certified Risk Professional. Subho currently resides in Hyderabad with his wife and two sons. Subho is an ardent traveller and enjoys playing soccer & cricket.