About Us

Created for hoteliers, by hoteliers

Our mission

Removing friction from the traveler’s journey

Our services and software platforms help drive sales, marketing, revenue, and guest experience throughout the global hospitality industry.

Serving our customers across the globe from offices in every continent

Serving our customers across the globe from offices in every continent

With offices in Boca Raton, Atlanta, Boston, Las Vegas, San Diego, London, Dubai, Munich, Singapore, Sydney, Bangkok and Tokyo, Cendyn proudly serves clients in 143 countries, delivering over 1.5 billion data-driven, personalized communications on behalf of their customers every year.

Building lasting relationships with every customer

Cendyn is a cloud-based software and services provider that develops integrated technology platforms for driving sales, revenue management and marketing performance in the travel and hospitality industry. The Cendyn Hospitality Cloud offers the most complete set of innovative software and services in the industry, covering hotel marketing, revenue management, guest engagement and group sales.

Building lasting relationships with every customer
Building lasting relationships with every customer

Building lasting relationships with every customer

Cendyn is a cloud-based software and services provider that develops integrated technology platforms for driving sales, revenue management and marketing performance in the travel and hospitality industry. The Cendyn Hospitality Cloud offers the most complete set of innovative software and services in the industry, covering hotel marketing, revenue management, guest engagement and group sales.

Award winning… 0 Award winning… 1 Award winning… 2

Award winning…

Cendyn is the World's Leading Hotel CRM Technology Provider, Data Driven Marketing Agency, Hotel Sales Proposal Platform as voted by the World Travel Awards. We are honored to have received these awards in 2017, 2018 and 2019.

The Team

Meet the Cendyn leadership team

Tim Sullivan

Tim Sullivan

President

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Bryan Happ

Bryan Happ

Chief Financial Officer

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Donna Goudie

Donna Goudie

Chief Operating Officer

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Brad Noe

Brad Noe

Chief Technology Officer

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John Seaton

John Seaton

Chief Commercial Officer

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Michael J. Bennett

Michael J. Bennett

Chief Marketing Officer

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Piers Hughes

Piers Hughes

Chief Architect

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Olga Peddie

Olga Peddie

Chief Digital Officer

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Ron Lugo

Ron Lugo

Chief Administrative Officer

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Steve Stearns

Steve Stearns

General Manager, APAC

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Our Core Values

Accountability

Say what we mean and mean what we say 

Innovation

Keep evolving and pushing forward

Collaboration

Personify a partner mindset

Excellence

Driven by results

Humanity

Open, inclusive and curious

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Latest News

5 January 2020, Boca Raton

Cendyn names Donna Goudie Chief Operating Officer

5 January 2020, Boca Raton

Donna Goudie, a hospitality technology industry veteran with over 25 years’ experience, will be responsible for leading operations and services, accelerating excellence in key...

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Corporate Social Responsibility

We’re part of the global community

And when we take a stand – for the planet, our communities and our people – we sleep well at night, because we know we’re living up to our potential as a corporate citizen in a changing world.

Local organizations we support: