About Us

Created for hoteliers, by hoteliers

Who we are

We build meaningful relationships

We build meaningful relationships

Hospitality is the relationship between the host and guest. At Cendyn we provide hoteliers around the globe with innovative technology solutions that enable deeper, more meaningful guest relationships by empowering hotel staff with the data they need at every touchpoint in the guest journey.

We know hospitality

We only serve the hospitality industry, which means we can immerse ourselves within it. Many of us have lived and breathed hospitality for most of our careers which provides us insights that can only come from walking a mile in our customers shoes. We respect and appreciate the work they do every day.

We know hospitality
We know hospitality

We know hospitality

We only serve the hospitality industry, which means we can immerse ourselves within it. Many of us have lived and breathed hospitality for most of our careers which provides us insights that can only come from walking a mile in our customers shoes. We respect and appreciate the work they do every day.

We create world-class products

We create world-class products

We are proud of the products and services we provide. With them, we solve problems for our customers by delivering measurable results and performance improvements. We believe through customer partnerships we can push the boundaries of what is possible in our industry.

We are award-winning

Cendyn is the World's Leading Hotel CRM Technology Provider, Data Driven Marketing Agency, Hotel Sales Proposal Platform as voted by the World Travel Awards. We are honored to have received these awards in 2017, 2018 and 2019.

We are award-winning 0 We are award-winning 1 We are award-winning 2
We are award-winning 0 We are award-winning 1 We are award-winning 2

We are award-winning

Cendyn is the World's Leading Hotel CRM Technology Provider, Data Driven Marketing Agency, Hotel Sales Proposal Platform as voted by the World Travel Awards. We are honored to have received these awards in 2017, 2018 and 2019.

The Team

Meet the Cendyn leadership team

Tim Sullivan

Tim Sullivan

President & CEO

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Dave Morgan

Dave Morgan

Chief Financial Officer

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Donna Goudie

Donna Goudie

Chief Operating Officer

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Brad Noe

Brad Noe

Chief Technology Officer

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John Seaton

John Seaton

Chief Revenue Officer

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Michael J. Bennett

Michael J. Bennett

Chief Marketing Officer

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Paolo Torchio

Paolo Torchio

Chief Strategy Officer

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Jenny Cybul

Jenny Cybul

Chief Human Resources Officer

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Dieter Dirnberger

Dieter Dirnberger

Managing Director & Head of Sales, EMEA

LinkedIn

Our Core Values

Accountability

Say what we mean and mean what we say 

Innovation

Keep evolving and pushing forward

Collaboration

Personify a partner mindset

Excellence

Driven by results

Humanity

Open, inclusive and curious

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Organizations we support:

Our commitment

Diversity & Inclusion & Corporate Social Responsibility

Humanity is at the core of hospitality, and as a global leader focused on building connections within the industry, Cendyn takes responsibility to create an environment in which our differences are seen as strengths. Our goal is to build on our inclusive, diverse, and equal workplace that empowers employees to be who they are without consequence.

Our commitment to inclusion and the Asian & Pacific Islander community

“It is not our differences that divide us. It is our inability to recognize, accept, and celebrate those differences.” – Audre Lorde

We would like to be very clear in our response to the senseless acts of violence targeting the Asian and Pacific Islander community. The recent spike in hate crimes against the Asian and Pacific Islander community, including the tragedy in Atlanta, are both shocking and tragic. The SLT and I stand in solidarity with the Asian community, our colleagues, and friends.  Cendyn would not be the company it is today without the contributions and dedication of our Asian team members over many years. As a team, we have stated before and urge to impress again that we are a company of inclusion, one that celebrates our team’s uniqueness in the race, gender, nationality, religious affiliation, and sexual orientation. We are committed and determined to support these principles in all our affairs- both personal and professional. ​​​​​​​

We stand in solidarity against racism, discrimination and injustice

One of our core values at Cendyn is humanity. Honoring this value means that we believe in openness, equality, and opportunity for all, regardless of race, gender, nationality, religious affiliation, or sexual orientation. We know bringing together a diverse range of voices, experiences, and points of view makes our team and industry stronger. We are committed to maintaining a diverse workplace with zero tolerance for racism or discrimination in any form.

Latest News

17 February 2021, Boca Raton

NextGuest merges with Cendyn

17 February 2021, Boca Raton

Today Cendyn, the leading provider of cloud software and Digital Marketing services for the hospitality industry, and NextGuest, a New York and Munich-based CRM...

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