Resources library

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Stronger together with CRM

John Seaton, Managing Director, EMEA & APAC explains why a hotel needs CRM to create a single version of truth about a guest, so...

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Women in hospitality technology

Co-founder of Cendyn Robin Deyo recognizes women in hospitality technology. Robin acknowledges that in order to be successful, "work hard, keep your nose to...

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Hotel tech forecast | Americas

Our Vice President of Sales, Americas Jill Boegel covers technologies and techniques independent hotels in the Americas are using to compete effectively against the...

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What is hotel CRM?

Hotel CRM consolidates, engages and measures disparate data transactions on travelers throughout the guest journey.

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What is a DEM platform?

Ali Naqvi of Achiga explains why hotels are moving away from Content Management Systems (CMS) to Digital Experience Management (DEM) platforms.

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What is guest intelligence?

Learn how hotel CRM acts as the brain to leverage guest intelligence to create deeper, more meaningful relationships with your guests.

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TNOOZ with Tim Sullivan

Tnooz sat down over Skype with Tim Sullivan to talk about the launch of Cendyn's new guest intelligence solution, eNgage.

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TNOOZ with Charles Deyo

Tnooz sat down over Skype with Charles Deyo, founder and CEO of Cendyn, to listen to his take on personalization and the specific demands...

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Personalization at Scale Panel

Get hands-on advice from experts in hospitality and digital marketing facing this challenge in the era of AI and GDPR, plus best practices from...

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How to work collaboratively

Looking to break down the silos in your hotel? We spoke to hoteliers and experts in the industry to find out how they've broken...

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What defines a true hotel CRM?

Cendyn President Tim Sullivan on the three essential components of true hotel CRM. See what an enhanced guest profile looks like, learn about communication...