Cendyn is the World’s Leading Hotel CRM Technology Provider 2019

Friday, November 29, 2019 – London, United Kingdom – Cendyn has won, for the second year in a row, three World Travel Awards; World’s Leading Hotel CRM Technology Provider, World’s Leading Data Driven Marketing Agency and World’s Leading Hotel Sales Proposal Platform. Cendyn took home the awards at the prestigious Grand Final Gala Ceremony 2019 in Muscat, Oman tallying Cendyn’s World Travel Award total to eight in 2019 alone.

“We are honored to be taking home these awards for the second year in a row. Our Hotel CRM, Data Driven Digital Marketing, and Hotel Sales Proposal offerings are stronger than ever, and we’re excited about where we will be headed with innovation in 2020 and beyond,” says John Seaton, Chief Commercial Officer at Cendyn. “It’s been an incredibly busy year for us, we’ve seen a follow-on investment from Accel-KKR and brought The Rainmaker Group, now a Cendyn Company, into our family. These additions will enable us to grow and innovate faster than ever and maintain our presence as the World’s Leading Hotel CRM Provider for many years to come.”

With a focus on integrated hotel CRM, hotel sales, and revenue strategy technology platforms, Cendyn drives sales, marketing, and revenue performance for tens of thousands of hotels across the globe. The Cendyn Hospitality Cloud offers a complete set of software services for the industry, aligning marketing, sales, and revenue teams to optimize their strategies and drive performance and loyalty across their business units.

Cendyn’s Hotel CRM Suite, eInsight CRM, and Guestfolio CRM cater for every hotelier from large brands to small boutique properties. Using multiple integrations, Cendyn consolidates various data points from disparate data transactions to engage with travelers throughout the guest journey. Business rules-based automation combined with dynamic personalization and upsell opportunities drive revenue through multiple channels and help hotels acquire new customers.

Cendyn’s unique Data Driven Digital Marketing Suite enables hoteliers to learn about and target their most valuable guests more than ever before. By targeting the right guests, at the right time, with the right message, hoteliers can cut through the noise of the crowded hospitality industry with personalized multi-channel campaigns that showcase and drive awareness of their brand.

Cendyn’s eProposal software allows hoteliers to respond to RFPs in minutes and seize their first-responder advantage to increase group bookings dramatically. eProposal is built to deliver personalized, media-rich RFP replies on a branded microsite. Real-time alerts of interactions with proposals also allow hotel sales representatives to react immediately before their competition does.

About Cendyn

Cendyn is the leading innovative cloud software and services provider for the hospitality industry. With a focus on integrated hotel CRM, hotel sales, and revenue strategy technology platforms, Cendyn drives sales, marketing and revenue performance for tens of thousands of hotels across the globe. The Cendyn Hospitality Cloud offers a complete set of software services for the industry, aligning marketing, sales and revenue teams to optimize their strategies and drive performance and loyalty across their business units. With offices in Boca Raton, Atlanta, Boston, San Diego, London, Munich, Singapore, Sydney, Bangkok and Tokyo, Cendyn proudly serves clients in 143 countries, delivering over 1.5 billion data-driven, personalized communications on behalf of their customers every year. For more information on Cendyn, visit www.cendyn.com.