Cendyn takes home two top awards at the World Travel Tech Awards 2023

Cendyn named the World’s s Best Data Driven Marketing Agency & World’s Best Hotel CRM Solutions Provider for 2023

16 October 2023 – London, United Kingdom – Cendyn, continuing its position as a catalyst for digital transformation in the hospitality industry, has been awarded two top prizes at the 3rd Annual World Travel Tech Awards 2023: World’s Best Data Driven Marketing Agency and World’s Best Hotel CRM Solutions Provider. The awards were officially presented at the World Travel Tech Awards Gala Ceremony 2023, which took place on October 15, 2023 at Atlantis The Royal, Dubai. 

“We are honored to be recognized again by the World Travel Tech Awards for our continued innovation within the hospitality tech industry. This achievement caps off an exciting year of wins for Cendyn. We recently acquired WIHP, an industry trailblazer in metasearch technology, and acquired PUSHTech, a pioneering force in hotel Customer Relationship Management (CRM) services and marketing automation technology. With the additional win of two major industry awards, we know we are on the right track to deliver our commitment to innovation and our mission to empower hoteliers, revolutionizing the way they connect with guests, foster loyalty, and drive profitability.” said Michael Bennett, President and CMO at Cendyn. 

Cendyn’s comprehensive suite of digital marketing services empowers hoteliers to leverage their own first-party data, resulting in increased revenue, heightened brand visibility, and improved conversion rates across every channel, with a specific emphasis on driving growth through direct booking channels. Through precision targeting of the right audience at the right moment with tailored messaging, Cendyn helps hoteliers cut through the noise of the crowded hospitality industry with targeted and personalized multi-channel campaigns.  

Our powerful digital advertising platform not only augments direct revenue for hoteliers via metasearch campaigns but also offers a pioneering integration of Google Performance Max for Travel Goals. As the inaugural Google Premier Partner to provide this integration, Cendyn equips hoteliers to expand their outreach, maximize customer engagement across all Google advertising platforms and inventory, and streamline campaign management to drive increased direct bookings. 

Cendyn CRM is a cutting-edge CRM platform designed to empower hoteliers to build stronger relationships with their guests whilst driving profitable revenue. As a cloud-based Customer Data Platform (CDP) and CRM platform that offers an ultimate all-in-one solution tailored specifically for the hospitality industry, Cendyn CRM excels at marketing automation across channels, guest journey automation, and sales CRM. With Cendyn CRM, hoteliers gain complete control over their valuable guest database, ensuring personalized interactions across all channels that amplify guest satisfaction and drive more direct bookings. 

About Cendyn  

Cendyn is a catalyst for digital transformation in the hospitality industry. We help hotels around the globe drive profitability and guest loyalty through an integrated technology platform that aligns revenue, eCommerce, distribution, marketing and sales teams with centralized data, applications, and analytics, so they can capture more demand and accelerate growth. With offices located across the globe, in the United States, France, United Kingdom, Singapore, Bangkok, and India, Cendyn serves tens of thousands of customers across 143 countries. To find out more, visit www.cendyn.com.  

For media inquiries, please contact:  

Nicola Graham
VP, Marketing
+44 7341 661 504


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