Luxury resort in Hawaii, Prince Waikiki, selects Cendyn

Prince Waikiki selects Cendyn's Revenue Cloud products to power revenue management and business intelligence at their resort

Boca Raton, FL, United States – September 17, 2020 – Cendyn, the leading innovator in CRM, sales, and revenue strategy for the hospitality industry, announces Prince Waikiki has selected rainmaker and revintel to power revenue management and business intelligence for their premier resort in Hawaii.

Located in Honolulu’s heart, Prince Waikiki features 563 guest rooms, 33 luxury suites, top-rated restaurants, and nearly 20,000 sq. ft. of event space on Ala Wai Yacht Harbor. Choosing Cendyn as their revenue management and business intelligence partner, Prince Waikiki will have a clear understanding of their data and business trends in the months/years ahead as they start to achieve total profit optimization.

“We’re excited about the opportunity to work with Cendyn. This year has been extremely challenging for everyone. However, implementing rainmaker and revintel at our hotel will give us what we need to prepare for the months ahead and ensure we are optimizing revenue at every opportunity.” said Prince Waikiki’s General Manager, Joshua Hargrove.

“We are thrilled that Prince Waikiki has chosen rainmaker and revintel to power their revenue management and business intelligence. Never before has data been so powerful and informative to help hotels navigate this challenging time. We are confident that our revenue products will help them see the revenue lifts they need.” said John Seaton, Chief Commercial Officer at Cendyn.

rainmaker is a revenue management solution built to optimize profit for every segment of transient and group business. It goes beyond a rules-based revenue strategy allowing Prince Waikiki to benefit from true science and statistical approaches that help forecasts adapt quickly to change and provide stability.

Total profit optimization with rainmaker uniquely incorporates multiple revenue streams and their profit margins (like spa, golf, F&B, and rooms), giving Prince Waikiki a superior level of insight to influence rates. Flexible pricing will also allow Prince Waikiki to achieve total revenue management and gain maximum visibility and profitability.

revintel will allow Prince Waikiki to exceed the ‘what’ to understand the ‘why’ as they can make faster, better-informed revenue decisions from their data. With 55 out-of-the-box reports, they will be able to spend more time on strategy as they gain an in-depth view of their business trends.

About Cendyn
Cendyn is the leading innovative cloud software and services provider for the hospitality industry. Their software solutions drive sales, marketing, and revenue performance for tens of thousands of hotels across the globe with a focus on integrated hotel CRM, hotel sales, and revenue strategy technology platforms. The Cendyn Hospitality Cloud offers a complete set of software services for the industry, aligning marketing, sales, and revenue teams to optimize their strategies and drive performance and loyalty across their business units. With offices across the United States in Boca Raton, Atlanta, Las Vegas, and San Diego and offices in the United Arab Emirates, Germany, Singapore, Thailand, and Japan, Cendyn proudly serves clients in 143 countries. Their software solutions deliver billions of data-driven, personalized communications on behalf of their customers every year. For more information on Cendyn, visit

About Prince Resorts Haiwaii
Prince Resorts Hawaii Inc. is a subsidiary of Seibu Holdings Inc. and operates three luxury hotels and golf courses in Hawaii: The Prince Waikiki on the island of O’ahu; Hapuna Beach Prince Hotel, soon to debut as The Westin Hapuna Beach Resort in 2018, and Mauna Kea Beach Hotel, both at Mauna Kea Resort on the Kohala Coast of the Island of Hawai’i. Prince Resorts Hawaii offers all-oceanfront locations with championship golf courses, gracious island hospitality, and award-winning cuisine. Most recently, in 2017, Prince Waikiki was named one of the top hotels in Hawaii, while Mauna Kea Beach Hotel was named one of the best resorts in Hawaii by Condé Nast Traveler’s 30th annual Readers’ Choice Awards. For more information, visit,,