Cendyn Resources Library

With an ever-growing portfolio of hotels, Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs.

Tim Sullivan explores personalization with case studies and advice for hotels.

Ali Naqvi of Achiga explains why hotels are moving away from Content Management Systems (CMS) to Digital Experience Management (DEM) platforms.

Learn how hotel CRM acts as the brain to leverage guest intelligence to create deeper, more meaningful relationships with your guests.

See why GDPR is the new normal for hotel marketing from SVP of Global Marketing Michael Bennett.

Our Chief Technology Officer Xundong Ding explains how data integrations feed into a CRM.

Tnooz sat down over Skype with Tim Sullivan, chief revenue officer of Cendyn, to talk about the launch of Cendyn's new guest intelligence solution, eNgage.

Tnooz sat down over Skype with Robin Deyo, co-founder and enterprise business officer of Cendyn, to talk hotel group sales tech.

Tnooz sat down over Skype with Charles Deyo, founder and CEO of Cendyn, to listen to his take on personalization and the specific demands of personalization at scale.

Get hands-on advice from experts in hospitality and digital marketing facing this challenge in the era of AI and GDPR, plus best practices from hotels delivering personalization at scale.

Hear it straight from our President & Founder Charles Deyo on why the hotel industry loves that word and how CRM plays a pivotal role in leveraging it to earn loyal guests.

Tnooz sits with our CSMO Tim Sullivan to discuss our new Sabre partnership and more.

In our latest video, we take a deep dive into the world of loyalty to see what it means for hoteliers.

What does 2018 and beyond mean for your hotel? We talked to hotel leaders and experts in the industry within Asia-Pacific to see what their plans were and how they were hoping to achieve their goals.

Looking to break down the silos in your hotel? We spoke to hoteliers and experts in the industry to find out how they've broken down those silos at their hotel and allowed themselves to work collaboratively across their teams.

Cendyn’s Chief Sales & Marketing Officer Tim Sullivan on the three essential components of true hotel CRM.

From the world's biggest travel event of 2017, check out our highlight reel from the crazy busy few days in Berlin.