The hospitality distribution landscape is constantly shifting as technology, guest behavior, and other factors reshape the industry on a micro and global scale. While it can be hard to keep up with the latest trends, Cendyn’s latest research partnership with h2c GmbH can help remove some of the guesswork from your 2023 distribution strategy.
Tune in as Dominic Carr, Corporate Vice President – Quality & Customer Service Excellence (Rotana Hotel), along with Christin Hansel, Managing Director (h2c GmbH), and Rainer Gruber, EVP Key Account Management (Cendyn) discuss the key findings of h2c’s 2022 Global Hospitality Study, including valuable insights into the latest Hotel Distribution and Distribution Management Trends.
During this information-packed video you will learn:
– Key distribution trends across the globe
– Evolution of channel mix for hotel chains
– How the size of a hotel chain impacts the system used for distribution
– What do hoteliers deem as the “new CRS”?