Cendyn Resources Library

Desde la selección de un destino hasta la búsqueda de la estancia en sí, se trata de crear el mensaje adecuado, entregado en el mejor momento a través del canal preferido de los huéspedes.

Operations is the beating heart of the hotel, the place where guest expectations meet reality and lasting impressions are made.

Get our latest infographic to see how data visualization can help you unlock the transformational power of storytelling at your hotel and close the insights to action gap.

Discover the winning principles of hotel revenue management and discover how you can excel at being one of the key cogs that drives the hotel engine.

Commit to being the best in your role with these winning guiding principles for hotel marketers.

Learn how hotel bite-sized analytics can have an oversized impact and 5 data “snacks” to try now.

From selecting a destination to researching the stay itself, it’s all about crafting the right message, delivered at the best time through the guests’ preferred channel.

For 2019, hotels need to think about data existing in an ecosystem that lives, connects and breathes based on the ebb and flow of the entire community.

Brand consistency is table stakes when it comes to guest loyalty.

Crush the deal season with our 2018 playbook for hotel marketers.

Shorten the sales cycle with hotel proposals that win more deals.

In this infographic we look at the top 10 tips to make your hotel sales proposal stand out from the crowd.

Here are seven best-practice tips to ensure you’re keeping a mobile-first email design strategy.

We highlight the key concepts of CRM and how each role can play a part in the implementation and success of CRM at your hotel.

10 secrets to keep your hotel’s emails from getting lost in a crowded inbox.

Break through the distractions to create an ad experience that is engaging and hits just the right tone.

To help guide you through these laws, we've created an infographic to help keep you in check.

A step-by-step guide that takes the guesswork out of a successful CRM implementation.