Meet the Cendyn team: 5 minutes with Madi Bingham
Name: Madi Bingham
Title: Senior Client Services Manager
Where are you located? Las Vegas!
Tell us an unknown fact about where you are based: We don’t live in casinos out here! I know, I know- hard to believe, right? It’s one of the most common questions I get.
This city never sleeps – you can get almost everything 24 hours a day, including a manicure/pedicure at 3am (speaking from personal experience).
We have amazing hiking trails, including the famous Red Rock Canyon.
What’s one of your favorite things about your location? The strong sense of community we have out here. And the buzz of the city.
Tell us about your role: I am the main point of contact for our casino hotel customers! So, I am very engrained in the casino space. I ensure the overall success of our casino accounts, champion any of their projects/needs and work with them daily to assist and ensure they meet their goals.
What strengths play into the work you do? I think outside of the box and go the extra step to solve tech issues – I love solving a good puzzle. I am very dedicated to our customers and want them to think of me as an extension of their own team.
Tell us something about your team that keeps you coming into work everyday: We are a team of doers! I love the enthusiasm and drive my team has.
Define hospitality in your own words: Making a guest feel like family.
Most memorable travel moment: Checking off one of my bucket list trips to the Maldives in 2021!!
What excites you most about the Cendyn – Pegasus merger? Both Cendyn and Pegasus were strong companies on their own, so bringing us together has created a powerhouse in the hotel tech space. We both offer products and services that complement each other and now that we’re one, we can help hotels maximize their revenue even more.
Parting words of wisdom: Be the best version of you! There’s no one else like you.