GuideMaster scenario planning at your hotel Scenario planning prepares your team for an uncertain world...
GuideEmail deliverability guide for hoteliers Optimizing your email program will give your email the...
GuideA user guide to Cendyn’s Insight Score and Audiences The Insight Score gives marketers what they need to...
GuideDecoding the guestprint amid COVID-19 To help you navigate maintaining stellar personalization at your...
GuideThe ultimate crisis survival guide for hotels In this guide, we offer tactical crisis management advice...
Library10 reasons why the guest profile no longer lives in the PMS For today’s hoteliers, it’s the CRM that enables a...
VideoWorking collaboratively to drive success at your hotel Looking to break down the silos in your hotel?...
Guide8 powerhouse benefits of a CRM & RMS integration for hotels When Customer Relationship Management (CRM) and Revenue Management System...
BlogMajor enhancements to Guestfolio CRM: Advanced guest profile manage... Guestfolio CRM is packed with an enhanced set of...
WebinarEat, Sleep, Repeat: How to Leverage F&B Data to Win Loyal Cust... Learn about the power of integrating F&B data with...
BlogGlobal CRM Study preview: What’s next for the future of CRM This is the third article in a series where...
BlogGlobal CRM Study preview: The top challenges when it comes to CRM This is the first article in a series where...
GuideHow to maintain momentum in the off-season Learn three ways that your essential departments can fuel...
GuideKit de herramientas para la reapertura de hoteles En esta guía cubriremos los temas más populares y...
GuideHotel operations: 10 ways to leverage CRM As 2020 is approaching, hotels will depend on their...
VideoThe future of Cendyn with Tim Sullivan and Charles Deyo Cendyn’s new President Tim Sullivan and Founder Charles Deyo...
InfographicHow to align hotel revenue, marketing & operations Here are 10 tips for finding that sweet spot...
Guide10 ways hotel CRM boosts your bottom line Increasingly, hotels are turning to CRM to find new...
BlogThe Future of CRM, AI and machine learning for hotel marketing – Pa... AI makes it possible to have robust hotel guest...
GuideThis is why your select-service hotel needs a CRM A CRM solution can drive efficiencies and revenue through...
InfographicDe la búsqueda a la reserva: personaliza el viaje completo del cliente Desde la selección de un destino hasta la búsqueda...
BlogThe Future of CRM, AI and machine learning for hotel marketing R... Artificial intelligence and machine learning are breaking new ground...
BlogHoteliers: Everything you need to know from Google’s I/O conf... Hoteliers take a look at our recap from Google's...
GuideHow to build a digital culture at your hotel Managing digital transformation doesn’t always have to be complicated...
BlogEight ways to be a winner in hotel operations Operations is the beating heart of the hotel, the...
Guide8 mächtige Vorteile einer CRM- und RMS-Integration Wenn Lösungen in den Bereichen Customer Relationship Management (CRM)...
InfographicFrom looking to booking: personalize the whole guest journey From selecting a destination to researching the stay itself,...
InfographicGoing from a Hotel Database to an Ecosystem Hotels need to think about data existing in an...
BlogMeasuring your success in 2019 By knowing which metrics to track, hotels can actively understand...
Guide10 questions to ask before investing in a hotel CRM Benchmarking hotel CRM solutions can be a challenging task...
BlogShifting away from the PMS as the data warehouse Traditionally, the PMS has been considered the primary hub of...
GuideGuía: 6 claves para conocer mejor a nuestros clientes Descarga nuestra última guía para superar las expectativas de...
BlogGet to know your guests with guest profiles By compiling data and learning guest behavior over time,...
InfographicDiscover everything you need to know about hotel CRM We highlight the key concepts of CRM and how...
BlogUse technology to improve the guest experience Using technology to own the digital conversation has become...
BlogTripAdvisor success with CRM Using CRM and TripAdvisor Review Collectio technology, TripAdvisor identified...
BlogData intelligence that improves guest loyalty The hospitality industry caters to millions of people daily....
VideoWhat defines a true hotel CRM? Cendyn President Tim Sullivan on the three essential components...
Infographic10 steps to a successful hotel CRM deployment A step-by-step guide that takes the guesswork out of...
BlogUsing CRM and data to curate unique experiences While customer relationship management (CRM) is a term that...
BlogConverting guests to loyal brand advocates Hotels that succeed in building on their direct channels,...
BlogConnectivity within the hospitality industry As the most connected customer relationship management (CRM) solution...
BlogAre you utilizing your superfans? Superfans are everywhere. They consistently spend on their favorite...
BlogWhat’s driving your guests to make their travel decisions? In this article, we look in detail at micro-moments...
Centralizing Tickets Does Not Mean You Give up Local Control Learn the ins and outs of corporate ticket management...
Millennials are pushing new trends in the hospitality event landscape Cendyn Arcaneo's Product Development Team Shares the Newest Trends...
