Oct 10, 2022 GuideThe ultimate guide to conquering the 2023 hotel budgeting season With the end of this year’s budgeting season within...
Sep 7, 2022 GuideWhat is a Customer Data Platform? Get to know your best guests. Unlock your hotel's...
Aug 16, 2022 GuideEmail deliverability guide for hoteliers Optimizing your email program will give your email the...
Jul 27, 2022 GuideSupercharge your hotel’s digital marketing with your CRM data To supercharge your digital marketing, you’ll need a well-organized...
Jun 30, 2022 GuideThe power of a CRM & PMS integration The most important integrations in the hotel technology suite...
Jun 20, 2022 Guide4 ways to use a customer data platform in hospitality Download our guide for some everyday use cases to...
May 23, 2022 GuideHow to revolutionize hotel operations with a Customer Data Platform A Customer Data Platform has the potential to revolutionize...
May 11, 2022 GuideMastering revenue management with a reduced workforce By playing smarter, not harder, revenue managers can find...
May 4, 2022 BlogHotel distribution strategy from the inside out The effectiveness of your hotel’s distribution strategy has a...
Apr 28, 2022 InfographicHotel operator’s checklist to master flawless check-in From pre-arrival to during and after a guest’s stay,...
Mar 30, 2022 BlogThe importance of increasing digitization in hospitality With COVID-related labor shortages, coupled with evolved guest expectations,...
Mar 9, 2022 BlogBleisure trips, workations, & positioning your hotel for the l... More and more people around the globe are now...
Jan 11, 2022 BlogFive easy tips to drive revenue with local staycationers From couples and families to remote workers, most of...
Jun 10, 2021 BlogHow hospitality is adapting to a contactless world Guests are eager to have more control when it...
Sep 17, 2019 BlogGlobal CRM Study preview: What’s next for the future of CRM This is the third article in a series where...
Aug 28, 2019 BlogGlobal CRM Study preview: The top challenges when it comes to CRM This is the first article in a series where...
May 26, 2019 BlogThe Future of CRM, AI and machine learning for hotel marketing – Pa... AI makes it possible to have robust hotel guest...
May 1, 2019 BlogThe Future of CRM, AI and machine learning for hotel marketing R... Artificial intelligence and machine learning are breaking new ground...
May 1, 2019 BlogHoteliers: Everything you need to know from Google’s I/O conf... Hoteliers take a look at our recap from Google's...
Feb 28, 2019 BlogEight ways to be a winner in hotel operations Operations is the beating heart of the hotel, the...
Feb 1, 2019 BlogHow CRM has evolved the digital landscape The landscape of how we manage our data has...
Oct 1, 2018 BlogShifting away from the PMS as the data warehouse Traditionally, the PMS has been considered the primary hub of...
Aug 1, 2018 BlogAggregating your hotel data with CRM Challenges arise out of the evolution of technology in...
Apr 2, 2018 BlogGet to know your guests with guest profiles By compiling data and learning guest behavior over time,...
Feb 2, 2018 BlogPromoter, neutral or detractor? What makes a guest a promoter, neutral or detractor?...
Feb 2, 2018 BlogUse technology to improve the guest experience Using technology to own the digital conversation has become...
Feb 2, 2018 BlogTripAdvisor success with CRM Using CRM and TripAdvisor Review Collectio technology, TripAdvisor identified...
Nov 2, 2017 BlogData intelligence that improves guest loyalty The hospitality industry caters to millions of people daily....
Sep 2, 2017 BlogCendyn knows the true power of data First party data is a hotel’s most valuable asset....
Sep 2, 2017 BlogUsing CRM and data to curate unique experiences While customer relationship management (CRM) is a term that...
Aug 2, 2017 BlogConverting guests to loyal brand advocates Hotels that succeed in building on their direct channels,...
Jul 2, 2017 BlogConnectivity within the hospitality industry As the most connected customer relationship management (CRM) solution...
Jun 2, 2017 BlogCendyn & TripAdvisor Review Collection Online ratings and reviews can make or break a...
May 2, 2017 BlogAre you utilizing your superfans? Superfans are everywhere. They consistently spend on their favorite...
Aug 2, 2016 BlogWhat’s driving your guests to make their travel decisions? In this article, we look in detail at micro-moments...
Jan 2, 2016Millennials are pushing new trends in the hospitality event landscape Cendyn Arcaneo's Product Development Team Shares the Newest Trends...
