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Oct 10, 2022
Guide

The ultimate guide to conquering the 2023 hotel budgeting season

With the end of this year’s budgeting season within...

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Sep 7, 2022
Guide

What is a Customer Data Platform?

Get to know your best guests. Unlock your hotel's...

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Aug 16, 2022
Guide

Email deliverability guide for hoteliers

Optimizing your email program will give your email the...

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Jul 27, 2022
Guide

Supercharge your hotel’s digital marketing with your CRM data

To supercharge your digital marketing, you’ll need a well-organized...

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Jun 30, 2022
Guide

The power of a CRM & PMS integration

The most important integrations in the hotel technology suite...

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Jun 20, 2022
Guide

4 ways to use a customer data platform in hospitality

Download our guide for some everyday use cases to...

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May 23, 2022
Guide

How to revolutionize hotel operations with a Customer Data Platform

A Customer Data Platform has the potential to revolutionize...

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May 11, 2022
Guide

Mastering revenue management with a reduced workforce

By playing smarter, not harder, revenue managers can find...

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May 4, 2022
Blog

Hotel distribution strategy from the inside out

The effectiveness of your hotel’s distribution strategy has a...

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Apr 28, 2022
Infographic

Hotel operator’s checklist to master flawless check-in

From pre-arrival to during and after a guest’s stay,...

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Mar 30, 2022
Blog

The importance of increasing digitization in hospitality

With COVID-related labor shortages, coupled with evolved guest expectations,...

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Mar 9, 2022
Blog

Bleisure trips, workations, & positioning your hotel for the l...

More and more people around the globe are now...

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Jan 11, 2022
Blog

Five easy tips to drive revenue with local staycationers

From couples and families to remote workers, most of...

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Jun 10, 2021
Blog

How hospitality is adapting to a contactless world

Guests are eager to have more control when it...

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Aug 1, 2018
Blog

Aggregating your hotel data with CRM

Challenges arise out of the evolution of technology in...

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Jun 2, 2018
Blog

Front Office Manager’s guide to CRM

In this article, we take a look at the...

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Jun 2, 2018
Blog

General Manager’s guide to CRM

In this article, we take a look at the...

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Apr 2, 2018
Blog

Get to know your guests with guest profiles

By compiling data and learning guest behavior over time,...

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Mar 2, 2018
Blog

Enhancing loyalty: spotlight Japan

Japan has long been one of Asia’s most mature...

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Feb 2, 2018
Blog

Promoter, neutral or detractor?

What makes a guest a promoter, neutral or detractor?...

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Feb 2, 2018
Blog

Use technology to improve the guest experience

Using technology to own the digital conversation has become...

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Feb 2, 2018
Blog

TripAdvisor success with CRM

Using CRM and TripAdvisor Review Collectio technology, TripAdvisor identified...

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Nov 2, 2017
Blog

NPS & TripAdvisor ratings

Our study examined Net Promoter Score and Trip Advisor...

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Nov 2, 2017
Blog

Data intelligence that improves guest loyalty

The hospitality industry caters to millions of people daily....

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Oct 2, 2017
Blog

The Net Promoter Score

The Net Promoter Score is a widely used measure of...

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Sep 2, 2017
Blog

Cendyn knows the true power of data

First party data is a hotel’s most valuable asset....

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Sep 2, 2017
Blog

Using CRM and data to curate unique experiences

While customer relationship management (CRM) is a term that...

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Aug 2, 2017
Blog

The bottom line impact

As digital marketers, we always focus on return on...

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Aug 2, 2017
Blog

Converting guests to loyal brand advocates

Hotels that succeed in building on their direct channels,...

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Aug 2, 2017
Blog

Centralizing your data

Hotels have an amazing collection of data, which when...

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Jul 2, 2017
Blog

Connectivity within the hospitality industry

As the most connected customer relationship management (CRM) solution...

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Jun 2, 2017
Blog

Cendyn & TripAdvisor Review Collection

Online ratings and reviews can make or break a...

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May 2, 2017
Blog

Are you utilizing your superfans?

Superfans are everywhere. They consistently spend on their favorite...

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Apr 2, 2017
Blog

The single point of truth

Let’s get the story straight, Cendyn was the first...

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Feb 2, 2017
Blog

How to ace peak season marketing

When peak season hits, the pressure heats up for...

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Aug 2, 2016
Blog

What’s driving your guests to make their travel decisions?

In this article, we look in detail at micro-moments...

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Jan 2, 2016

Millennials are pushing new trends in the hospitality event landscape

Cendyn Arcaneo's Product Development Team Shares the Newest Trends...

Discover the latest hospitality technology trends and tips from Team Cendyn

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