Jul 21, 2021 GuideThe guest engagement recovery guide How do we promote guest engagement? By leveraging processes...
Jul 15, 2021 WebinarRevamp your hotel’s guest experience with secure payments and autom... In this webinar, we discuss the integration of hotel...
Jun 8, 2021 WebinarListen, learn and earn from your hotel guests In this webinar, we discuss the added importance of...
Apr 29, 2021 GuidePrepare your hotel for pent-up travel demand Plan your own hotel’s rebound strategy to prepare for...
Mar 31, 2021 WebinarPersonalize guest communication to drive incremental revenue using ... In this webinar, we discuss the integration of hotel...
Dec 7, 2020 BlogeProposal Video: drive more sales conversations with personalized v... eProposal Video makes your sales proposal stand out, bringing...
Nov 9, 2020 BlogProtect profitability with your digital marketing spend The headwinds remain strong across hospitality. Yet, momentum is...
Nov 5, 2020 BlogExplore The Cendyn Knowledge Cloud The Knowledge Cloud is an all-encompassing customer portal where...
Oct 28, 2020 BlogRegional trends spotlight: hospitality and travel in APAC The Asia-Pacific region was one of the earliest affected...
Jul 15, 2020 GuideHotel reopening toolkit The most popular and trending topics hotels should consider...
Feb 5, 2020 Blog2020 technology forecast for hotel casinos This month, we’re taking a glimpse into the trends,...
Jan 8, 2020 Blog7 Skills to help you close more business at your hotel Group sales is not about manipulation; it’s about understanding...
Nov 25, 2019 EventPersonalization & Pricing: Where CRM Meets Revenue Management We'll look at how a wide range of rich...
Nov 13, 2019 Infographic10 ways to mend fences between revenue management & sales Consider implementing these 10 ways to mend fences between...
Nov 4, 2019 GuideHow to master the psychology of group sales & events 7 skills to help you close more business at...
Oct 31, 2019 BlogMaster lead scoring at your hotel Group sales success comes from effectively allocating resources to...
Oct 23, 2019 Guide8 powerhouse benefits of a CRM & RMS integration for hotels When Customer Relationship Management (CRM) and Revenue Management System...
Oct 15, 2019 BlogSeven steps to master lead management at your hotel Deliver a considerate and impactful lead acquisition and conversion...
Oct 8, 2019 GuideHow to book more weddings at your hotel In this guide, we'll show you how to attract...
Sep 17, 2019 BlogGlobal CRM Study preview: What’s next for the future of CRM This is the third article in a series where...
Aug 28, 2019 BlogGlobal CRM Study preview: The top challenges when it comes to CRM This is the first article in a series where...
Jun 28, 2019 BlogTop 10 HITEC faves from our intern Ben From London to Minneapolis, our intern Ben Seaton breaks...
Apr 5, 2019 Guide11 things planners want in hotel proposals right now When it comes to capturing more group business, it’s...
Mar 5, 2019 GuideLead management guide for hoteliers This guide takes you through the necessary steps to...
Jan 5, 2019 GuideLead scoring for hotel sales pros Lead scoring ensures that Sales Managers don’t waste time...
Nov 5, 2018 GuideAce your hotel RFP response process Our latest guide provides you with five simple steps...
Nov 1, 2018 Blog6 ways to woo & win groups & catering Creating a more efficient way to win business is...
Oct 6, 2018 GuideUnlocking the potential of group sales and catering Look at how group sales & catering has become...
Sep 1, 2018 BlogAce your hotel RFP response process In the hotel industry an RFP, or request for proposal,...
Aug 2, 2018 Infographic10 tips to close group business Shorten the sales cycle with hotel proposals that win...
Aug 1, 2018 BlogSizing the value of group business for your hotel The cost of servicing different types of groups is...
Jul 9, 2018 EventPanel: Hotel Marketer’s Guide to Personalization at Scale Get hands-on advice from experts in hospitality and digital...
Jul 1, 2018 BlogMaster the art of relationships to win group business for your hotel If you’re a hotelier responsible for securing groups and...
Mar 2, 2018What drives guests to be promoters? In previous research conducted, we’ve seen that the Net...
Jul 2, 2017 BlogHighlights from HITEC Toronto 2017 Big data and the start-up culture revolution have been...
Dec 2, 2016 Blog5 Awesome Tips about eProposal eProposal packs a powerful punch, empowering you to respond...
Jul 2, 2016 BlogWhy first responders get 70% of the business You never get a second chance to make a...
Mar 2, 2016 BlogeBrochure® is changing the way the event industry does business Cendyn's eBrochure is a game-changing product that is altering...
Feb 2, 2016The Three Essential Components of True Hotel CRM There is a fair amount of confusion in the...
