May 17, 2023 BlogData democratization: the benefits of owning your data vs. the trad... Taking control of your data is not only beneficial...
Mar 27, 2023 BlogCRM Analytics: applying business intelligence to understand your gu... Applying BI to your CRM data empowers your team...
Jan 18, 2023 BlogCCPA, CPRA and the changing privacy landscape The protection of customer data is a crucial component...
Nov 1, 2022 BlogQuick wins for conversions this holiday season Learn how to maximize your holiday bookings and make...
Sep 20, 2022 BlogGuestrev is getting a makeover With a fresh new look and enhanced functionality Guestrev's...
Aug 9, 2022 BlogeInsight CRM: Process data erasure requests with ease eInsight CRM allows hotels to quickly erase guest profile information...
Jan 10, 2022 BlogTendencias 2022: lo que los profesionales de marketing hotelero deb... Con un nuevo año que comienza, miramos hacia 2022...
Dec 7, 2021 BlogEmail design trends ready to take over 2022 We hope these trends help ignite your creative spark...
Oct 28, 2021 BlogRevintel: Compose hotel data into intelligent insights Revintel, Cendyn’s powerful cloud-based BI solution, now allows you...
Sep 22, 2021 BlogHow to prepare for Apple’s Mail Privacy Protection Apple released their latest operating systems and with these...
Jul 8, 2021 BlogHow privacy protection is changing email marketing Email marketing will continue to be an incredibly effective...
Oct 29, 2020 BlogSynchronize: Real-time data intelligence to view the most accurate ... Synchronize allows hoteliers the ability to quickly align their PMS data with Guestrev and...
Oct 22, 2020 BlogInsight Score: guest lifetime value score supercharged by data science The Insight Score uses predictive revenue science to supercharge...
Jul 1, 2020 BlogPlotting the comeback for hotels in a COVID-19 environment Hotels in North America and around the world are...
Mar 6, 2020 BlogWhat to do when crisis comes to your city Make no mistake: the global spread of the novel...
Jan 7, 2020 Blog5 ways to start a data science initiative at your hotel Guidance for working with data as a hotel marketer...
Nov 14, 2019 BlogDesigning a hotel loyalty program: Part 2 Today, we share Part 2 in our loyalty program...
Oct 1, 2019 BlogFAQ: How Cendyn is preparing for CCPA To help prepare our customers, we’ve prepared a Q...
Sep 25, 2019 BlogCreate the perfect guest experience using your data Build the muscle memory that gives your team the...
May 1, 2019 BlogHoteliers: Everything you need to know from Google’s I/O conf... Hoteliers take a look at our recap from Google's...
Apr 1, 2019 BlogDelivering your brand promise across the guest journey Brand consistency is table stakes when it comes to...
Mar 1, 2019 BlogDesigning a hotel loyalty program: Part 1 Map out the core principles for your hotel's loyalty...
Feb 1, 2019 BlogMeasuring what matters the most at your hotel Numbers are rational and assuming that the source of...
Feb 1, 2019 BlogHow CRM has evolved the digital landscape The landscape of how we manage our data has...
Oct 1, 2018 BlogShifting away from the PMS as the data warehouse Traditionally, the PMS has been considered the primary hub of...
Oct 1, 2018 BlogCRM for the modern hotel marketer We were delighted when our partners, Welcome Systems, invited...
Aug 2, 2018 BlogCendyn product updates Enterprise marketing automation and guest intelligence for multi-property/multi-brand implementations
Aug 1, 2018 BlogAggregating your hotel data with CRM Challenges arise out of the evolution of technology in...
Jul 1, 2018 BlogEngage with your most valuable guests Building a relationship with your guests is the cornerstone of hospitality,...
Jun 2, 2018 BlogMapping personalization to profits in the guest journey Through the guest journey, travelers interact with a myriad...
May 2, 2018 BlogDrive revenue throughout the guest journey We can’t escape the topic of AI today -...
Apr 2, 2018 BlogGet to know your guests with guest profiles By compiling data and learning guest behavior over time,...
Feb 2, 2018 BlogPromoter, neutral or detractor? What makes a guest a promoter, neutral or detractor?...
Feb 2, 2018 BlogUse technology to improve the guest experience Using technology to own the digital conversation has become...
Feb 2, 2018 BlogTripAdvisor success with CRM Using CRM and TripAdvisor Review Collectio technology, TripAdvisor identified...
Nov 2, 2017 BlogData intelligence that improves guest loyalty The hospitality industry caters to millions of people daily....
Nov 2, 2017 Blog5 ways AI is transforming hotel marketing Artificial intelligence is enabling the hotel industry to do...
Sep 2, 2017 BlogCendyn knows the true power of data First party data is a hotel’s most valuable asset....
Sep 2, 2017 BlogUsing CRM and data to curate unique experiences While customer relationship management (CRM) is a term that...
Aug 2, 2017 BlogConverting guests to loyal brand advocates Hotels that succeed in building on their direct channels,...
Jul 2, 2017 BlogConnectivity within the hospitality industry As the most connected customer relationship management (CRM) solution...
Apr 2, 2017 BlogLoyalty trends shaping hotels The online marketplaces of the twenty-first century, together with...
Mar 2, 2017 BlogInnovating with AI: predictive analytics Hoteliers have an amazing collection of raw data, which...
Jun 2, 2016 BlogUse data to power audience segmentation Data is changing the foundations of hospitality marketing. With...
Feb 2, 2015 BlogHow personalized data cultivates loyalty With one-to-one marketing, hoteliers can leverage Big Data to...
