BlogHotel sentiment survey results: ... Hotel sentiment survey: what does re-opening look like during...
GuideDecoding the guestprint amid COV... To help you navigate maintaining stellar personalization at your...
BlogTaking action: Our commitment to... Cendyn’s technology exists to empower hospitality and connection, and...
GuideCendyn’s hotel capacity ca... Download the calculator today to determine your average “effective occupancy”...
BlogHotel-Casinos: Get ready for re-... Several hotel-casinos across the US are re-opening this week,...
WebinarGO ALL IN: Digital marketing for... Discover the latest trends and digital strategies that will...
Infographic8 best practices for CRM in a cr... Your hotel’s customer relationship management (CRM) serves as a...
GuideKeep hotel employees engaged dur... We’ve compiled ideas and tips for effectively communicating and...
GuideEight best practices in revenue ... During a crisis like COVID-19 revenue managers must adjust...
GuideThe Casino Revenue Manager’s Cri... Strategy and tactics specifically for hotel-casino revenue managers to...
GuideThe ultimate crisis survival gui... In this guide, we offer tactical crisis management advice...
BlogMeet the Cendyn team: 5 minutes ... Niels Mekenkamp, Director Business Solutions - EMEA, discusses his...
BlogWhat’s at the heart of good hote... Creating a compelling and effective hotel website means balancing...
BlogInsider Perspective: Donna Goudie The hospitality technology industry has many leaders and trailblazers....
WebinarPersonalized Pricing: the Path t... With closer collaboration, your hotel can reap the benefits...
BlogGuestfolio CRM product enhanceme... Guestfolio now speaks your language. This new feature allows...
GuideCreating the ultimate revenue pl... Discover your untapped revenue potential! Download our latest guide...
BlogMeet the Cendyn team: 5 minutes ... Grace Azcarate, Marketing Manager, EMEA & APAC, discusses her...
InfographicHow to tell stories with your data Get our latest infographic to see how data visualization...
GuideRevenue management trends for 20... Each trend has gained traction specifically because it helps...
Blog7 Skills to help you close more ... Group sales is not about manipulation; it’s about understanding...
InfographicDiscover your potential unknown ... Here’s our 7-step guide to surfacing your hidden guests...
BlogMeet the Cendyn team: 5 minutes ... Sunny Zhao, Value Engineering Data Analyst, discusses her passion...
Infographic5 benefits of hotel marketing an... Hotels with integrated marketing and revenue management departments –...
WebinarData visualization for hoteliers Data specialists and hoteliers talk about how data visualization...
BlogInsider Perspective: John Seaton... The hospitality technology industry has many leaders and trailblazers....
WebinarOptimizing profitability with gr... The importance and complexity of the group segment continue...
VideoRevintel Studio product tour Introducing the next-generation version of revintel®. Get a sneak...
BlogScience vs. fiction: RMS As research shows, when implemented appropriately, a science-based RMS leads...
BlogA comprehensive approach to hote... By analyzing channels, hotels can develop a holistic strategy...
BlogUsing a BI tool to build a colla... Revenue strategy requires a collaborative approach, with every stakeholder...
Infographic10 ways to mend fences between r... Consider implementing these 10 ways to mend fences between...
BlogInsider Perspective: Steve Stear... The hospitality technology industry has many leaders and trailblazers....
BlogMaster lead scoring at your hotel Group sales success comes from effectively allocating resources to...
Guide8 powerhouse benefits of a CRM &... When Customer Relationship Management (CRM) and Revenue Management System...
BlogMeet the team: 5 minutes with Me... Melissa Phillips, Sales Development Representative, describes her career at...
BlogMeet the team: 5 minutes with El... Elizabeth Stanislaw, Event Planner & Marketing Specialist, describes her...
BlogMeet the team: 5 minutes with Zo... Zoe Warren, Sales Development Representative, discusses her career path...
BlogSeven steps to master lead manag... Deliver a considerate and impactful lead acquisition and conversion...
BlogUsing BI to create a more profit... To effectively ride out the slowdown and plan for profitability,...
Guide5 pasos esenciales para dominar ... En nuestra última guía, repasamos los cinco pasos esenciales...
BlogInsider Perspective: Michael Ben... Cendyn's first "Insider Perspective" feature highlights Michael Bennett, Chief...
WebinarHow to market your hotel after a... Learn effective hotel marketing strategies to communicate with and...
Guide10 consejos para crear emails ca... Descarga nuestra guía para recibir diez consejos para mejorar...
BlogHotel BI: Applying data analytic... Hotel owners looking to accurately and efficiently improve business...
GuideHow to maintain momentum in the ... Learn three ways that your essential departments can fuel...
BlogRevenue Management to Revenue St... With U.S. hotel occupancy levels registering record-breaking performance,1 hoteliers must get...
GuideRevenue management: 10 ways to l... With growing acquisition costs, increased supply, and softer demand...
BlogGet your hotel prepared for digi... Hoteliers face a lot of things: from macro-economic headwinds...
Blog5 minutes with Stefan Crespo-Don... Meet Stefan Crespo-Donaire - Cendyn's CRM Project Manager who...
BlogCendyn announces expansion of Gu... Following our announcement of a strategic follow on investment...
VideoThe future of Cendyn with Tim Su... Cendyn’s new President Tim Sullivan and Founder Charles Deyo...
VideoWomen in hospitality technology Co-founder of Cendyn Robin Deyo recognizes women in hospitality...
VideoData science trends & the h... Cendyn's SVP of Global Marketing & Business Development Michael...
GuideCómo contar historias con tus datos Consulta nuestra última infografía para descubrir cómo la visualización...
BlogHoteliers: What you need to know... Facebook announced changes across Messenger, Instagram, and WhatsApp, which...
GuideThis is why your select-service ... A CRM solution can drive efficiencies and revenue through...
InfographicHow to win at revenue management Discover the winning principles of hotel revenue management and...
GuideCreate a killer content marketin... Your hotel’s content strategy needs to be scalable, consistent,...
BlogThe Future of CRM, AI and machin... Artificial intelligence and machine learning are breaking new ground...
BlogHotel data science for revenue m... Attend our upcoming Data Science Boot Camp Breakout Sessions...
BlogWhat’s on your iPhone with... Today's employee spotlight features Jessica Johnson, Digital Marketing Strategy...
Guide10 estrategias de marketing onli... A continuación, presentamos 10 estrategias de marketing digital para...
GuideHow to spot likes that win heart... Personalization is practically ubiquitous. With a treasure trove of...
GuideHow to build a digital culture a... Managing digital transformation doesn’t always have to be complicated...
Guide10 dez componentes essenciais de... Aqui, apresentamos nossa visão dos dez componentes essenciais do...
GuideDatenwissenschaftliche Anleitung Daten können eine kniffelige Angelegenheit sein. Zu viele, nicht...
GuideEntwickeln sie eine erfolgreiche... Der richtige Plan macht den Unterschied für Umsatzmanager. Dies...
Guide8 mächtige Vorteile einer CRM- u... Wenn Lösungen in den Bereichen Customer Relationship Management (CRM)...
GuideSo setzen Sie SEO wie ein Profi ein Eine gut optimierten Hotelwebsite bietet einen umfassenden Vorteil: Durch...
InfographicFrom looking to booking: persona... From selecting a destination to researching the stay itself,...
GuideLa guía definitiva para obtener ... Esta guía está dirigida a profesionales del marketing hotelero...
InfographicA hotelier’s guide to disp... Break through the distractions to create an ad experience...
BlogMeasuring your success in 2019 By knowing which metrics to track, hotels can actively understand...
BlogMaking personalization work in t... Hear about three hotels experiences about personalization and see...
Guide10 questions to ask before inves... Benchmarking hotel CRM solutions can be a challenging task...
BlogShifting away from the PMS as th... Traditionally, the PMS has been considered the primary hub of...
BlogCRM for the modern hotel marketer We were delighted when our partners, Welcome Systems, invited...
GuideGuía: 6 claves para conocer mejo... Descarga nuestra última guía para superar las expectativas de...
BlogCendyn product updates Enterprise marketing automation and guest intelligence for multi-property/multi-brand implementations
BlogMeet the Team: D’Andra Sweeting Meet Cendyn Sales Development Representative D'Andra Sweeting. See her...
BlogWhat’s on your iPhone? Jill Cully Today, our Vice President of Sales-Americas reveals what's on...
BlogEngage with your most valuable g... Building a relationship with your guests is the cornerstone of hospitality,...
BlogCendyn featured in 2018 Hospital... Cendyn's SVP of Global Marketing + Business Development Michael Bennett responded...
BlogMapping personalization to profi... Through the guest journey, travelers interact with a myriad...
BlogMeet the team – Ashleigh R... Meet Ashleigh Reynolds, CRM Product Service Coordinator EMEA based...
BlogHow to create promoters of your ... Is your hotel benefiting from strong word-of-mouth? If not,...
InfographicBest practices for email design Here are seven best-practice tips to ensure you’re keeping...
BlogUse technology to improve the gu... Using technology to own the digital conversation has become...
BlogTripAdvisor success with CRM Using CRM and TripAdvisor Review Collectio technology, TripAdvisor identified...
Infographic10 secrets to stellar email open... 10 secrets to keep your hotel’s emails from getting...
BlogData intelligence that improves ... The hospitality industry caters to millions of people daily....
Blog5 ways AI is transforming hotel ... Artificial intelligence is enabling the hotel industry to do...
Guide亚太地区 CRM 系统的最佳实践 此报告是携手 Skift 编制而成，深入解读了促进 CRM 发展和提升忠诚度（尤其是亚太地区）的技术和趋势，并覆盖中国与日本重要的经济体，贯穿东南亚的酒店业核心地带，剖析澳大利亚的发达市场。
VideoWhat defines a true hotel CRM? Cendyn President Tim Sullivan on the three essential components...
Infographic10 steps to a successful hotel C... A step-by-step guide that takes the guesswork out of...
BlogThe hotelier’s email marketing g... When it comes to sending email marketing campaigns, there's...
BlogUsing CRM and data to curate uni... While customer relationship management (CRM) is a term that...
VideoMaster the art of personalization Tim Sullivan explores personalization with case studies and advice...
BlogWestin Azul rooftop infographic Client showcase: Our creative services department created this original...
BlogAn effective digital marketing s... Every hotel marketer knows that targeting guests and driving...
BlogTravel chat with Daniel Beattie Daniel Beattie, Vice President of Engineering, handles all the...
BlogConnectivity within the hospital... As the most connected customer relationship management (CRM) solution...
BlogTravel chat with John Seaton Cendyn’s International Managing Director, John Seaton, gives an inside...
BlogTravel chat with Laura Raso Lover of travelling, Laura Raso, Guestfolio's Office Manager shares...
BlogAre you utilizing your superfans? Superfans are everywhere. They consistently spend on their favorite...
BlogLoyalty trends shaping hotels The online marketplaces of the twenty-first century, together with...
BlogThe key to executing smarter mee... Event Management technology has enabled companies to better manage...
BlogUse data to power audience segme... Data is changing the foundations of hospitality marketing. With...
BlogeBrochure® is changing the way t... Cendyn's eBrochure is a game-changing product that is altering...
Millennials are pushing new tren... Cendyn Arcaneo's Product Development Team Shares the Newest Trends...
BlogHow personalized data cultivates... With one-to-one marketing, hoteliers can leverage Big Data to...
